Question / Help No Audio in mic/aux

sheriff288

New Member
Good Morning,
I am having an issue with my Livestream audio.

I am using a Panasonic GH5 through an AJA U-Tap HDMI into my MacBook Pro running OBS. Attached is the log sheet. It worked fine for months, then Audio just stopped. I have the Panasonic XLR adapter with a Sennheiser shotgun mic, I am getting levels and sound on the camera, it is not transferring to obs.


20:13:42.540: CPU Name: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
20:13:42.540: CPU Speed: 2800MHz
20:13:42.540: Physical Cores: 4, Logical Cores: 8
20:13:42.540: Physical Memory: 16384MB Total
20:13:42.540: OS Name: Mac OS X (NSMACHOperatingSystem)
20:13:42.540: OS Version: Version 10.14 (Build 18A391)
20:13:42.540: Kernel Version: 18.0.0
20:13:42.543: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
20:13:42.543: Portable mode: false
20:13:42.668: OBS 22.0.3 (mac)
20:13:42.668: ---------------------------------
20:13:42.669: ---------------------------------
20:13:42.669: audio settings reset:
20:13:42.669: samples per sec: 44100
20:13:42.669: speakers: 2
20:13:42.670: ---------------------------------
20:13:42.670: Initializing OpenGL...
20:13:43.443: Loading up OpenGL on adapter ATI Technologies Inc. AMD Radeon Pro 555 OpenGL Engine
20:13:43.443: OpenGL loaded successfully, version 4.1 ATI-2.0.36, shading language 4.10
20:13:43.500: ---------------------------------
20:13:43.500: video settings reset:
20:13:43.500: base resolution: 1280x720
20:13:43.500: output resolution: 1280x720
20:13:43.500: downscale filter: Bicubic
20:13:43.500: fps: 30/1
20:13:43.500: format: NV12
20:13:43.500: YUV mode: 601/Partial
20:13:43.500: Audio monitoring device:
20:13:43.500: name: Default
20:13:43.500: id: default
20:13:43.500: ---------------------------------
20:13:43.509: os_dlopen(libpython3.6m.dylib->libpython3.6m.dylib): dlopen(libpython3.6m.dylib, 1): image not found
20:13:43.509:
20:13:43.509: [Python] Could not load library: libpython3.6m.dylib
20:13:43.592: No blackmagic support
20:13:43.649: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
20:13:43.667: [obs-browser]: Version 2.1.6
20:13:43.685: os_dlopen(/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib->/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib): dlopen(/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib, 1): image not found
20:13:43.685:
20:13:43.685: Couldn't find VLC installation, VLC video source disabled
20:13:43.685: Ignoring old obs-browser.so version
20:13:43.685: ---------------------------------
20:13:43.685: Loaded Modules:
20:13:43.685: vlc-video.so
20:13:43.685: text-freetype2.so
20:13:43.685: rtmp-services.so
20:13:43.685: obs-x264.so
20:13:43.685: obs-vst.so
20:13:43.685: obs-transitions.so
20:13:43.685: obs-outputs.so
20:13:43.685: obs-filters.so
20:13:43.685: obs-ffmpeg.so
20:13:43.686: obs-browser.so
20:13:43.686: mac-vth264.so
20:13:43.686: mac-syphon.so
20:13:43.686: mac-decklink.so
20:13:43.686: mac-capture.so
20:13:43.686: mac-avcapture.so
20:13:43.686: linux-jack.so
20:13:43.686: image-source.so
20:13:43.686: frontend-tools.so
20:13:43.686: coreaudio-encoder.so
20:13:43.686: ---------------------------------
20:13:43.686: ==== Startup complete ===============================================
20:13:43.698: Switched to Preview/Program mode
20:13:43.698: ------------------------------------------------
20:13:43.948: All scene data cleared
20:13:43.948: ------------------------------------------------
20:13:44.000: coreaudio: device 'UT-AUD 00k0407097' initialized
20:13:44.005: Video Capture Device: Selected device 'U-TAP 00k0407097'
20:13:44.006: Video Capture Device: Using preset 1280x720
20:13:46.837: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:13:50.258: [Media Source 'Sparks']: settings:
20:13:50.258: input: /Users/sheriff/Desktop/Church Scenes /Sparks.mp4
20:13:50.258: input_format: (null)
20:13:50.258: speed: 100
20:13:50.258: is_looping: yes
20:13:50.258: is_hw_decoding: no
20:13:50.258: is_clear_on_media_end: yes
20:13:50.258: restart_on_activate: yes
20:13:50.258: close_when_inactive: no
20:13:50.258: MP: Failed to open media: '/Users/sheriff/Desktop/Church Scenes /Sparks.mp4'
20:13:50.282: [Media Source 'intro']: settings:
20:13:50.282: input: /Users/sheriff/Desktop/intro3.mp4
20:13:50.282: input_format: (null)
20:13:50.282: speed: 100
20:13:50.282: is_looping: no
20:13:50.282: is_hw_decoding: no
20:13:50.282: is_clear_on_media_end: yes
20:13:50.282: restart_on_activate: yes
20:13:50.282: close_when_inactive: no
20:13:50.283: MP: Failed to open media: '/Users/sheriff/Desktop/intro3.mp4'
20:13:50.327: Switched to scene 'Scene'
20:13:50.329: ------------------------------------------------
20:13:50.329: Loaded scenes:
20:13:50.329: - scene 'Scene':
20:13:50.329: - source: 'Video Capture Device' (av_capture_input)
20:13:50.329: - scene 'Welcome':
20:13:50.329: - source: 'Sparks' (ffmpeg_source)
20:13:50.329: - source: 'cs1' (image_source)
20:13:50.329: - source: 'Text (FreeType 2)' (text_ft2_source)
20:13:50.329: - scene 'Intro':
20:13:50.329: - source: 'intro' (ffmpeg_source)
20:13:50.329: - scene 'end':
20:13:50.329: - source: 'Sparks' (ffmpeg_source)
20:13:50.329: - source: 'cs1' (image_source)
20:13:50.329: - source: 'Thank you for joining us' (text_ft2_source)
20:13:50.329: - scene 'Issues':
20:13:50.329: - source: 'Sparks' (ffmpeg_source)
20:13:50.329: - source: 'cs1' (image_source)
20:13:50.329: - source: 'issues' (text_ft2_source)
20:13:50.329: - scene 'Give':
20:13:50.329: - source: 'cs1' (image_source)
20:13:50.329: - source: 'Text (FreeType 2) 2' (text_ft2_source)
20:13:50.329: ------------------------------------------------
 

Narcogen

Active Member
Hmm. If you create a new, blank profile and scene collection, and add just the UTAP as a source, does that change?

If you create a new user account on the computer and open OBS there and do the same-- fresh profile, scene collection, and just the UTAP source, does that change it?

Trying to narrow down where the problem can be, as the log doesn't indicate much except a bit of buffering, and the only difference between your setup and mine (I also use the UTAP HDMI) is I am still on High Sierra and you've upgraded to Mojave.

OBS is set to 44.1Khz. Is the GH5 also set the same? Is the UTAP set up for that in Audio MIDI Setup?
 

sheriff288

New Member
It has to be the Mojave update. I put OBS on the work Mac which has High Sierra, no issues. Put it on my wife's Windows 10 machine, also no issues. Only on my MacBook Pro running Mojave.

Also, I did all the things you recommended and there was no change.

Thank you
 
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