Question / Help No audio for some mobile platforms

R

Rumlik

New Member
Many of my viewers have trouble with audio on my stream ( https://www.twitch.tv/black_hole1 ). If they watching on mobile or tablet device, they hear absolutely everything, except my voice. If they puts headphones to mobile or tablet, then they hear me normally. It all began at the moment when I started to use a microphone: Reloop sPod PRO. So is there a problem with sound, for mobile platforms? It is necessary to make some special settings for audio?
 

Attachments

Ok so I have new info from the Reloop company support:

We think it's a problem with the output format. sPod records to WAV, maybe for mobile devices your streaming service accepts MP3 only. You should contact the streaming service and ask for the accepted software format for mobile streaming devices.
--------------------------------------------------------------

It is possible to set in OBS Studio audio encoding WAV to AAC or MP3? I read that OBS Studio uses AAC by default, but for the stream is the format for some reason inaudible for mobile phones and tablets. Also, I noticed errors in the log. Is this a problem that caused it or not:

Code: 
20:28:38.264: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
20:28:38.758: [CoreAudio encoder]: Adding CoreAudio AAC encoder
20:28:38.765: [AMF Encoder] Version 1.4.3.8 loaded (Compiled: 1.3.0.5, Runtime: 1.4.0.0, Library: 1;4;0;0;1.2;201701251759).
20:28:39.276: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
20:28:39.277: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
20:28:39.278: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
20:28:39.278: Failed to load 'en-US' text for module: 'obs-browser.dll'
20:28:39.278: [browser_source: 'Version: 1.28.0']
20:28:39.281: LoadLibrary failed for 'nvEncodeAPI64.dll': (null) (126)
20:28:39.552: Couldn't find VLC installation, VLC video source disabled
20:28:39.558: No blackmagic support

I added this too:
https://obsproject.com/forum/resources/obs-studio-enable-coreaudio-aac-encoder-windows.220/
but unfortunately it did not help.
 
Last edited:
Your microphone doesn't output to a specific file type. That's not how it works. Try setting the Mic to mono in obs mixer settings
 
Thank you for your response. Switching to mono in obs mixer is a good idea, and it partly works. But after that the microphone is very quiet. I need to use a filter for sound gain, but then is sound very distorted and uncomfortable to listen.
 
Hey guys I know this is a old thread but I have the same problem just with game audio. Mobile users can here my voice but game audio does not work.

I have managed to get it to work for mobile by setting my capture card HDMI audio to wave out. So that it goes through the desktop audio. It's a very frustrating problem. I would like to be able to use my mixer but can't because of this problem
And there is not much information anywhere about it
 
You must log in or register to reply here.
Back
Top