Hello.
I have been troubleshooting my issue for days now and can't seem to figure out what is going on, so I decided to reach out to this forum in hope that maybe someone can point me into a right direction on what could be causing my issue.
I have a laptop that I sometimes stream from using OBS Studio. I have been streaming on and off from 1 to 6 hour sessions without any issues until May for about a year. At the beginning of this month my ISP was doing some fixing on their end and my internet would drop out sometimes and after they have finished their testing or whatever they were doing, I can't stream anymore. Maybe it is a coincidence I can't really tell. I called them and explained what was going on and they assured me that everything is good on their side so it must my laptop or software that I'm using.
My issues is that now whenever I start my stream, after some time passes I start losing frames and my outbound speed and bitrate drop to 0, then my stream end and reconnects again. My internet doesn't get cut out during all this and everything works fine. It's random, sometimes it happens right away, sometimes it can work for up to 5-7 minutes. I have my laptop connected via ethernet cable, I tried using a different ethernet cable and using a different ethernet wall socket as well as connecting my laptop straight into the router - no luck. Tried using my WiFi and same thing happens. I tried reinstalling OBS and playing with settings and of course googling around and see if someone else had something like this happen. I went through all troubleshooting steps provided on this forum as well. Then I decided to narrow down all the possibilities of what might be causing this. I tried another old laptop I had laying around and installed OBS on it and tested running a stream from that machine via ethernet and WiFi - no issues there, everything is stable. Same with using my phone or tablet to stream from the same network - no issues. Then I turned on my phones hotspot and connected my laptop to it's 4G internet and tried streaming like that - no issues (my phone is using a different ISP, not same as my home ISP). So now I'm confused on what the problem is my ISP or my Laptop. I also reinstalled my WLAN drivers just for the sake of it without any luck. Tried using Streamlabs OBS and tried streaming to YouTube instead of Twitch, same thing happened. I really don't want to reinstall my Windows and just desperate at this point.
My Laptop specs:
Intel Core i7-9750H 6 x 2.6 - 4.5 GHz, Coffee Lake-H
16384 MB DDR4-2666
Nvidia GeForce RTX 2070 Max-Q
Below I will attach a log with the errors I'm getting, it's always the same thing in logs.
I will surly forget some of the point I was gonna make so please ask away. Really hope to get some advice.
Thank you.
I have been troubleshooting my issue for days now and can't seem to figure out what is going on, so I decided to reach out to this forum in hope that maybe someone can point me into a right direction on what could be causing my issue.
I have a laptop that I sometimes stream from using OBS Studio. I have been streaming on and off from 1 to 6 hour sessions without any issues until May for about a year. At the beginning of this month my ISP was doing some fixing on their end and my internet would drop out sometimes and after they have finished their testing or whatever they were doing, I can't stream anymore. Maybe it is a coincidence I can't really tell. I called them and explained what was going on and they assured me that everything is good on their side so it must my laptop or software that I'm using.
My issues is that now whenever I start my stream, after some time passes I start losing frames and my outbound speed and bitrate drop to 0, then my stream end and reconnects again. My internet doesn't get cut out during all this and everything works fine. It's random, sometimes it happens right away, sometimes it can work for up to 5-7 minutes. I have my laptop connected via ethernet cable, I tried using a different ethernet cable and using a different ethernet wall socket as well as connecting my laptop straight into the router - no luck. Tried using my WiFi and same thing happens. I tried reinstalling OBS and playing with settings and of course googling around and see if someone else had something like this happen. I went through all troubleshooting steps provided on this forum as well. Then I decided to narrow down all the possibilities of what might be causing this. I tried another old laptop I had laying around and installed OBS on it and tested running a stream from that machine via ethernet and WiFi - no issues there, everything is stable. Same with using my phone or tablet to stream from the same network - no issues. Then I turned on my phones hotspot and connected my laptop to it's 4G internet and tried streaming like that - no issues (my phone is using a different ISP, not same as my home ISP). So now I'm confused on what the problem is my ISP or my Laptop. I also reinstalled my WLAN drivers just for the sake of it without any luck. Tried using Streamlabs OBS and tried streaming to YouTube instead of Twitch, same thing happened. I really don't want to reinstall my Windows and just desperate at this point.
My Laptop specs:
Intel Core i7-9750H 6 x 2.6 - 4.5 GHz, Coffee Lake-H
16384 MB DDR4-2666
Nvidia GeForce RTX 2070 Max-Q
Below I will attach a log with the errors I'm getting, it's always the same thing in logs.
I will surly forget some of the point I was gonna make so please ask away. Really hope to get some advice.
Thank you.
