Need Help with a Crash after GPU Upgrade (3080Ti > 9070XT)

Tsukinoo

New Member
Heyyo, I recently upgraded my GPU and I ran into an issue on a recent stream where OBS crashed due to my encoder from what I can tell. I did my due diligence of DDU'ing my NVIDIA drivers before installing the fresh 9070XT and the drivers. I downloaded the crash report but I'm not well versed in figuring out what the log actually entails. I did double check for any more driver updates/windows updates and did some basic troubleshooting but I'm at a loss. Any help would be appreciated!

 

PaiSand

Active Member
The crash it's on the AMD GPU driver. Some times this drivers are not correctly installed for unknown reasons and causes issues.
After install it, please restart the computer before you open OBS. Then open OBS and run the Auto-configuration Wizard so it detects correctly the GPU. Apply the setting it gives and restart OBS.

A log file from the moment it crashed may be useful too.
 

Tsukinoo

New Member
I did manage to find the log for the stream itself when I had the crash as well if that helps at all!


The Auto-config Wizard does detect the GPU properly but it does lower my settings from 1080p60fps to 720p60fps for whatever reason. I'm not sure if me having the stream at a higher resolution is also leading to the crash.
 

PaiSand

Active Member
Too many game capture sources on one scene. Normally you only need 1 game capture to record games. If some game needs an special setting, then create a separated scene for this game.
Every single game capture on the scene is actively trying to capture the game. So, you have 6 sources trying to capture a game at all times all the time.

Enable Windows Game mode. It do help.
In the log file there's no crash.
 

Tsukinoo

New Member
I did drop the game captures down to 2 since it's the minimum I can use for my specific streaming purposes. I also enabled Windows Game mode after going through the log myself. I guess with the changes just keep an eye out in case it repeats?
 

Tsukinoo

New Member
Yeah, I actually figured out a small fix but I had to make some compromises. I do have to run 2 game captures as I run a PNGTuber asset but I did remove all game captures and enabled Windows Game mode. The biggest change was going from 1080p60 to 936 or 960p60 so the encoder isn't struggling as much. Disabling hardware acceleration for my browser/discord helped a bit as well but the resolution drop + the game captures being trimmed off seemed to have the greatest effect. If you have any more questions let me know!
 
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