My Streams Keep Freezing Zoom/OBS/Restream

PhillyBoxing

New Member
I have been Streaming Zoom Interviews for 6 Months without a hitch, A few days ago, The OBS Picture would Freeze. The audio would still come through nicely, but the pictures freeze. The freezes sometimes start right away, sometimes a few minutes or even 10 minutes in. Why is this doing this all of a sudden.
 

qhobbes

Active Member
 

norz

New Member
Hi

I have the same issue- I can't understand why obs freezes the picture. Here is the log file. Any help would be appreciated

Code:
14:41:01.674: CPU Name: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
14:41:01.674: CPU Speed: 2394MHz
14:41:01.674: Physical Cores: 2, Logical Cores: 4
14:41:01.674: Physical Memory: 8072MB Total, 4418MB Free
14:41:01.674: Windows Version: 10.0 Build 18363 (release: 1909; revision: 1256; 64-bit)
14:41:01.674: Running as administrator: false
14:41:01.674: Aero is Enabled (Aero is always on for windows 8 and above)
14:41:01.674: Windows 10 Gaming Features:
14:41:01.674:     Game Bar: Off
14:41:01.674:     Game DVR: Off
14:41:01.674:     Game DVR Background Recording: Off
14:41:01.675:     Game Mode: Off
14:41:01.677: Sec. Software Status:
14:41:01.678:     Windows Defender Antivirus: enabled (AV)
14:41:01.678:     Windows Firewall: enabled (FW)
14:41:01.679: Current Date/Time: 2020-12-27, 14:41:01
14:41:01.679: Browser Hardware Acceleration: true
14:41:01.679: Portable mode: false
14:41:02.045: OBS 26.1.0 (64-bit, windows)
14:41:02.045: ---------------------------------
14:41:02.045: ---------------------------------
14:41:02.045: audio settings reset:
14:41:02.045:     samples per sec: 48000
14:41:02.045:     speakers:        2
14:41:02.048: ---------------------------------
14:41:02.048: Initializing D3D11...
14:41:02.048: Available Video Adapters:
14:41:02.053:     Adapter 0: AMD Radeon R7 M265 Series
14:41:02.053:       Dedicated VRAM: 2132004864
14:41:02.053:       Shared VRAM:    4232196096
14:41:02.053:       PCI ID:         1002:6604
14:41:02.053:       Driver Version: 26.20.12028.2
14:41:02.053:       output 0: pos={0, 0}, size={1366, 768}, attached=true, refresh=60, name=
14:41:02.054:     Adapter 1: Intel(R) HD Graphics Family
14:41:02.054:       Dedicated VRAM: 117964800
14:41:02.054:       Shared VRAM:    2147483648
14:41:02.054:       PCI ID:         8086:a16
14:41:02.055:       Driver Version: 10.18.15.4248
14:41:02.058: Loading up D3D11 on adapter AMD Radeon R7 M265 Series (0)
14:41:02.533: D3D11 loaded successfully, feature level used: b000
14:41:02.533: DXGI increase maximum frame latency success
14:41:02.533: D3D11 GPU priority setup failed (not admin?)
14:41:03.203: ---------------------------------
14:41:03.203: video settings reset:
14:41:03.203:     base resolution:   1280x720
14:41:03.203:     output resolution: 1280x720
14:41:03.203:     downscale filter:  Bicubic
14:41:03.203:     fps:               25/1
14:41:03.203:     format:            NV12
14:41:03.203:     YUV mode:          709/Partial
14:41:03.203: NV12 texture support enabled
14:41:03.205: Audio monitoring device:
14:41:03.205:     name: Default
14:41:03.205:     id: default
14:41:03.207: ---------------------------------
14:41:03.212: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
14:41:03.213: Failed to load 'en-US' text for module: 'decklink-captions.dll'
14:41:03.214: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
14:41:03.265: [AMF] The detected AMF runtime is too old, please update your drivers.
14:41:03.265: [AMF] AMF Runtime is outdated.
14:41:03.320: [AMF] AMF Test failed due to one or more errors.
14:41:03.320: Failed to initialize module 'enc-amf.dll'
14:41:03.343: [obs-browser]: Version 2.9.1
14:41:03.343: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
14:41:03.371: Couldn't find VLC installation, VLC video source disabled
14:41:03.380: A DeckLink iterator could not be created.  The DeckLink drivers may not be installed
14:41:03.381: No blackmagic support
14:41:03.387: ---------------------------------
14:41:03.387:   Loaded Modules:
14:41:03.387:     win-wasapi.dll
14:41:03.387:     win-mf.dll
14:41:03.387:     win-dshow.dll
14:41:03.387:     win-decklink.dll
14:41:03.387:     win-capture.dll
14:41:03.387:     vlc-video.dll
14:41:03.387:     text-freetype2.dll
14:41:03.387:     rtmp-services.dll
14:41:03.387:     obs-x264.dll
14:41:03.387:     obs-vst.dll
14:41:03.387:     obs-transitions.dll
14:41:03.387:     obs-text.dll
14:41:03.387:     obs-qsv11.dll
14:41:03.387:     obs-outputs.dll
14:41:03.387:     obs-filters.dll
14:41:03.387:     obs-ffmpeg.dll
14:41:03.388:     obs-browser.dll
14:41:03.388:     image-source.dll
14:41:03.388:     frontend-tools.dll
14:41:03.388:     enc-amf.dll
14:41:03.388:     decklink-ouput-ui.dll
14:41:03.388:     decklink-captions.dll
14:41:03.388:     coreaudio-encoder.dll
14:41:03.388: ---------------------------------
14:41:03.388: ==== Startup complete ===============================================
14:41:03.397: All scene data cleared
14:41:03.397: ------------------------------------------------
14:41:03.478: WASAPI: Device 'Speakers (High Definition Audio Device)' [48000 Hz] initialized
14:41:03.478: [Loaded global audio device]: 'Desktop Audio'
14:41:03.531: WASAPI: Device 'Microphone (Live Streaming Audio Device)' [48000 Hz] initialized
14:41:03.531: [Loaded global audio device]: 'Mic/Aux'
14:41:03.532: Switched to scene 'Scene'
14:41:03.533: ------------------------------------------------
14:41:03.533: Loaded scenes:
14:41:03.533: - scene 'Scene':
14:41:03.533:     - source: 'Video Capture Device' (dshow_input)
14:41:03.533: ------------------------------------------------
14:41:03.686: ---------------------------------
14:41:03.686: [DShow Device: 'Video Capture Device'] settings updated:
14:41:03.686:     video device: Live Streaming Video Device
14:41:03.686:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:03.686:     resolution: 1280x720
14:41:03.686:     flip: 0
14:41:03.686:     fps: 30.00 (interval: 333333)
14:41:03.686:     format: YUY2
14:41:11.680: Video Capture Device 2: DecodeDeviceId failed
14:41:11.680: Video Capture Device 2: Video configuration failed
14:41:11.682: User added source 'Video Capture Device 2' (dshow_input) to scene 'Scene'
14:41:11.855: ---------------------------------
14:41:11.855: [DShow Device: 'Video Capture Device 2'] settings updated:
14:41:11.855:     video device: HD WebCam
14:41:11.855:     video path: \\?\usb#vid_04f2&pid_b3f6&mi_00#7&7b4c60e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:11.855:     resolution: 640x480
14:41:11.855:     flip: 0
14:41:11.855:     fps: 30.00 (interval: 333333)
14:41:11.855:     format: YUY2
14:41:15.575: ---------------------------------
14:41:15.575: [DShow Device: 'Video Capture Device 2'] settings updated:
14:41:15.575:     video device: Live Streaming Video Device
14:41:15.575:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:15.575:     resolution: 720x480
14:41:15.575:     flip: 0
14:41:15.575:     fps: 60.00 (interval: 166666)
14:41:15.575:     format: YUY2
14:41:15.596: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.
14:41:15.596:
14:41:25.344: ---------------------------------
14:41:25.344: [DShow Device: 'Video Capture Device 2'] settings updated:
14:41:25.344:     video device: Live Streaming Video Device
14:41:25.344:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:25.344:     resolution: 720x480
14:41:25.344:     flip: 0
14:41:25.344:     fps: 60.00 (interval: 166666)
14:41:25.344:     format: YUY2
14:41:25.365: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.
14:41:25.365:
14:41:26.312: ---------------------------------
14:41:26.312: [DShow Device: 'Video Capture Device 2'] settings updated:
14:41:26.312:     video device: Live Streaming Video Device
14:41:26.312:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:26.312:     resolution: 720x480
14:41:26.312:     flip: 0
14:41:26.312:     fps: 60.00 (interval: 166666)
14:41:26.312:     format: YUY2
14:41:26.335: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.
14:41:26.335:
14:41:32.380: User Removed source 'Video Capture Device 2' (dshow_input) from scene 'Scene'
14:41:41.763: ---------------------------------
14:41:41.763: [DShow Device: 'Video Capture Device'] settings updated:
14:41:41.763:     video device: Live Streaming Video Device
14:41:41.763:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:41.763:     resolution: 1280x720
14:41:41.763:     flip: 0
14:41:41.763:     fps: 30.00 (interval: 333333)
14:41:41.763:     format: YUY2
14:41:44.638: ---------------------------------
14:41:44.638: [DShow Device: 'Video Capture Device'] settings updated:
14:41:44.638:     video device: Live Streaming Video Device
14:41:44.638:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:44.638:     resolution: 1280x720
14:41:44.638:     flip: 0
14:41:44.638:     fps: 30.00 (interval: 333333)
14:41:44.638:     format: YUY2
14:41:47.700: ---------------------------------
14:41:47.701: [DShow Device: 'Video Capture Device'] settings updated:
14:41:47.701:     video device: Live Streaming Video Device
14:41:47.701:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:41:47.701:     resolution: 1280x720
14:41:47.701:     flip: 0
14:41:47.701:     fps: 30.00 (interval: 333333)
14:41:47.701:     format: YUY2
14:42:26.282: Device 'Microphone (Live Streaming Audio Device)' invalidated.  Retrying
14:42:29.334: WASAPI: Device 'Microphone (High Definition Audio Device)' [44100 Hz] initialized
14:42:29.470: adding 21 milliseconds of audio buffering, total audio buffering is now 21 milliseconds (source: Mic/Aux)
14:42:29.470:
14:43:10.099: User Removed source 'Video Capture Device' (dshow_input) from scene 'Scene'
14:43:21.283: Video Capture Device: DecodeDeviceId failed
14:43:21.283: Video Capture Device: Video configuration failed
14:43:21.284: User added source 'Video Capture Device' (dshow_input) to scene 'Scene'
14:43:21.503: ---------------------------------
14:43:21.503: [DShow Device: 'Video Capture Device'] settings updated:
14:43:21.503:     video device: HD WebCam
14:43:21.503:     video path: \\?\usb#vid_04f2&pid_b3f6&mi_00#7&7b4c60e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:43:21.503:     resolution: 640x480
14:43:21.503:     flip: 0
14:43:21.503:     fps: 30.00 (interval: 333333)
14:43:21.503:     format: YUY2
14:43:27.380: Video Capture Device: ResolutionValid failed
14:43:27.380: Video Capture Device: Video configuration failed
14:43:30.122: ---------------------------------
14:43:30.123: [DShow Device: 'Video Capture Device'] settings updated:
14:43:30.123:     video device: HD WebCam
14:43:30.123:     video path: \\?\usb#vid_04f2&pid_b3f6&mi_00#7&7b4c60e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:43:30.123:     resolution: 1280x720
14:43:30.123:     flip: 0
14:43:30.123:     fps: 30.00 (interval: 333333)
14:43:30.123:     format: MJPEG
14:44:07.947: ---------------------------------
14:44:07.947: [x264 encoder: 'simple_h264_stream'] preset: veryfast
14:44:07.947: [x264 encoder: 'simple_h264_stream'] settings:
14:44:07.947:     rate_control: CBR
14:44:07.947:     bitrate:      2000
14:44:07.947:     buffer size:  2000
14:44:07.947:     crf:          0
14:44:07.947:     fps_num:      25
14:44:07.947:     fps_den:      1
14:44:07.947:     width:        1280
14:44:07.947:     height:       720
14:44:07.947:     keyint:       50
14:44:07.947:
14:44:07.953: ---------------------------------
14:44:07.954: [FFmpeg aac encoder: 'simple_aac'] bitrate: 128, channels: 2, channel_layout: 3
14:44:07.954:
14:44:07.956: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
14:44:07.975: [rtmp stream: 'simple_stream'] Interface: Qualcomm Atheros AR956x Wireless Network Adapter (802.11, 108 mbps)
14:44:09.350: Unhandled: rtmps://rtmp-api.facebook.com:443/rtmp/:
14:44:09.350: NetStream.Publish.Failed
14:44:09.350: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
14:44:09.350: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
14:44:09.350: ==== Streaming Stop ================================================
14:44:23.935: ---------------------------------
14:44:23.935: [DShow Device: 'Video Capture Device'] settings updated:
14:44:23.935:     video device: Live Streaming Video Device
14:44:23.935:     video path: \\?\usb#vid_1e4e&pid_7102&mi_00#6&22c9d73d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:44:23.935:     resolution: 1280x720
14:44:23.935:     flip: 0
14:44:23.935:     fps: 30.00 (interval: 333333)
14:44:23.935:     format: YUY2
14:44:31.185: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
14:44:31.186: [rtmp stream: 'simple_stream'] Interface: Qualcomm Atheros AR956x Wireless Network Adapter (802.11, 108 mbps)
14:44:32.510: Unhandled: rtmps://rtmp-api.facebook.com:443/rtmp/:
14:44:32.510: NetStream.Publish.Failed
14:44:32.510: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
14:44:32.511: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
14:44:32.511: ==== Streaming Stop ================================================
14:44:43.655: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
14:44:43.656: [rtmp stream: 'simple_stream'] Interface: Qualcomm Atheros AR956x Wireless Network Adapter (802.11, 108 mbps)
14:44:45.618: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful
14:44:45.623: ==== Streaming Start ===============================================
 
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