Question / Help My Obs keeps on Disconnecting while im streaming on facebook. pls Help

[neiltaboy]

i have good internet connection aswell.
Here's my latest log files. pls help.

12:59:14.879: CPU Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
12:59:14.879: CPU Speed: 3392MHz
12:59:14.879: Physical Cores: 4, Logical Cores: 8
12:59:14.879: Physical Memory: 16295MB Total, 12947MB Free
12:59:14.879: Windows Version: 6.1 Build 7601 (revision: 23915; 64-bit)
12:59:14.879: Running as administrator: true
12:59:14.879: Aero is Enabled
12:59:14.879: Current Date/Time: 2019-06-19, 12:59:14
12:59:14.879: Browser Hardware Acceleration: false
12:59:14.879: Portable mode: false
12:59:20.480: OBS 23.2.0-rc1 (64-bit, windows)
12:59:20.480: ---------------------------------
12:59:20.481: ---------------------------------
12:59:20.481: audio settings reset:
12:59:20.481: samples per sec: 44100
12:59:20.481: speakers: 2
12:59:20.482: ---------------------------------
12:59:20.482: Initializing D3D11...
12:59:20.482: Available Video Adapters:
12:59:20.492: Adapter 1: NVIDIA GeForce GTX 1050 Ti
12:59:20.492: Dedicated VRAM: 4192665600
12:59:20.492: Shared VRAM: 3979945984
12:59:20.492: output 1: pos={0, 0}, size={1920, 1080}, attached=true
12:59:20.492: output 2: pos={-1842, -92}, size={1842, 1026}, attached=true
12:59:20.493: Adapter 2: Intel(R) HD Graphics
12:59:20.493: Dedicated VRAM: 67108864
12:59:20.493: Shared VRAM: 1711276032
12:59:20.496: Loading up D3D11 on adapter NVIDIA GeForce GTX 1050 Ti (0)
12:59:20.525: D3D11 loaded successfully, feature level used: 45056
12:59:21.624: ---------------------------------
12:59:21.624: video settings reset:
12:59:21.624: base resolution: 1920x1080
12:59:21.624: output resolution: 1920x1080
12:59:21.624: downscale filter: Lanczos
12:59:21.624: fps: 60/1
12:59:21.624: format: NV12
12:59:21.624: YUV mode: 601/Partial
12:59:21.624: NV12 texture support not available
12:59:21.627: Audio monitoring device:
12:59:21.627: name: Default
12:59:21.627: id: default
12:59:21.627: ---------------------------------
12:59:21.629: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:59:21.630: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
12:59:21.685: [AMF] AMF Test failed due to one or more errors.
12:59:21.685: Failed to initialize module 'enc-amf.dll'
12:59:21.705: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
12:59:21.706: [obs-browser]: Version 2.3.1
12:59:21.711: NVENC supported
12:59:21.738: Couldn't find VLC installation, VLC video source disabled
12:59:21.741: No blackmagic support
12:59:21.744: ---------------------------------
12:59:21.744: Loaded Modules:
12:59:21.744: win-wasapi.dll
12:59:21.744: win-mf.dll
12:59:21.744: win-dshow.dll
12:59:21.744: win-decklink.dll
12:59:21.744: win-capture.dll
12:59:21.744: vlc-video.dll
12:59:21.744: text-freetype2.dll
12:59:21.744: rtmp-services.dll
12:59:21.744: obs-x264.dll
12:59:21.744: obs-vst.dll
12:59:21.744: obs-transitions.dll
12:59:21.744: obs-text.dll
12:59:21.744: obs-qsv11.dll
12:59:21.744: obs-outputs.dll
12:59:21.744: obs-filters.dll
12:59:21.744: obs-ffmpeg.dll
12:59:21.744: obs-browser.dll
12:59:21.744: image-source.dll
12:59:21.744: frontend-tools.dll
12:59:21.744: enc-amf.dll
12:59:21.744: decklink-ouput-ui.dll
12:59:21.744: coreaudio-encoder.dll
12:59:21.744: ---------------------------------
12:59:21.744: ==== Startup complete ===============================================
12:59:21.748: All scene data cleared
12:59:21.748: ------------------------------------------------
12:59:21.759: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
12:59:21.772: WASAPI: Device 'Microphone (3- USB Audio Device)' initialized
12:59:21.851: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds (source: Mic/Aux)
12:59:21.851:
12:59:21.919: ---------------------------------
12:59:21.919: [DShow Device: 'Video Capture Device'] settings updated:
12:59:21.919: video device: HD Pro Webcam C920
12:59:21.919: video path: \\?\usb#vid_046d&pid_0892&mi_00#7&bc9abc5&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
12:59:21.919: resolution: 1920x1080
12:59:21.919: fps: 30.00 (interval: 333333)
12:59:21.919: format: MJPEG
12:59:21.920: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist
12:59:21.920:
12:59:22.643: [Media Source 'Media Source']: settings:
12:59:22.643: input: C:/Users/Neil/AppData/Roaming/slobs-client/Overlays/9ee8829a-bfc9-4c99-b98f-4817bfb66d11/138.webm
12:59:22.643: input_format: (null)
12:59:22.643: speed: 100
12:59:22.643: is_looping: yes
12:59:22.643: is_hw_decoding: yes
12:59:22.643: is_clear_on_media_end: yes
12:59:22.643: restart_on_activate: yes
12:59:22.643: close_when_inactive: no
12:59:22.643: [Media Source 'Media Source 2']: settings:
12:59:22.643: input: C:/Users/Neil/AppData/Roaming/slobs-client/Overlays/9ee8829a-bfc9-4c99-b98f-4817bfb66d11/144.webm
12:59:22.643: input_format: (null)
12:59:22.643: speed: 100
12:59:22.643: is_looping: yes
12:59:22.643: is_hw_decoding: yes
12:59:22.643: is_clear_on_media_end: yes
12:59:22.643: restart_on_activate: yes
12:59:22.643: close_when_inactive: no
12:59:22.644: [Media Source 'Media Source 3']: settings:
12:59:22.644: input: C:/Users/Neil/AppData/Roaming/slobs-client/Overlays/9ee8829a-bfc9-4c99-b98f-4817bfb66d11/143.webm
12:59:22.644: input_format: (null)
12:59:22.644: speed: 100
12:59:22.644: is_looping: yes
12:59:22.644: is_hw_decoding: yes
12:59:22.644: is_clear_on_media_end: yes
12:59:22.644: restart_on_activate: yes
12:59:22.644: close_when_inactive: no
12:59:22.645: [Media Source 'web frame']: settings:
12:59:22.645: input: C:/Users/Neil/AppData/Roaming/slobs-client/Overlays/9ee8829a-bfc9-4c99-b98f-4817bfb66d11/141.webm
12:59:22.645: input_format: (null)
12:59:22.645: speed: 100
12:59:22.645: is_looping: yes
12:59:22.645: is_hw_decoding: yes
12:59:22.645: is_clear_on_media_end: yes
12:59:22.645: restart_on_activate: yes
12:59:22.645: close_when_inactive: no
12:59:22.645: Switched to scene 'Game'
12:59:22.645: ------------------------------------------------
12:59:22.645: Loaded scenes:
12:59:22.645: - scene 'Starting Stream':
12:59:22.645: - source: 'Media Source' (ffmpeg_source)
12:59:22.645: - scene 'Game':
12:59:22.646: - source: 'Game Capture 2' (game_capture)
12:59:22.646: - source: 'goal' (browser_source)
12:59:22.646: - source: 'streamlabs fb' (browser_source)
12:59:22.646: - source: 'recents' (browser_source)
12:59:22.646: - source: 'web frame' (ffmpeg_source)
12:59:22.646: - source: 'Video Capture Device' (dshow_input)
12:59:22.646: - scene 'Display':
12:59:22.646: - source: 'Display Capture' (monitor_capture)
12:59:22.646: - source: 'Video Capture Device' (dshow_input)
12:59:22.646: - source: 'Image' (image_source)
12:59:22.646: - scene 'full cam':
12:59:22.646: - source: 'Video Capture Device' (dshow_input)
12:59:22.646: - source: 'facebook alerts' (browser_source)
12:59:22.646: - source: 'streamlabs fb' (browser_source)
12:59:22.646: - scene 'Intermission':
12:59:22.646: - source: 'Game Capture' (game_capture)
12:59:22.646: - source: 'Media Source 3' (ffmpeg_source)
12:59:22.646: - source: 'chatbox' (browser_source)
12:59:22.646: - scene 'BRB':
12:59:22.646: - source: 'Media Source 2' (ffmpeg_source)
12:59:22.646: - source: 'recents' (browser_source)
12:59:22.646: - source: 'streamlabs fb' (browser_source)
12:59:22.646: - source: 'chatbox' (browser_source)
12:59:22.646: ------------------------------------------------
13:00:45.805: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds (source: Mic/Aux)
13:00:45.805:
13:01:07.018: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds (source: Mic/Aux)
13:01:07.018:
13:04:09.151: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: underlords.exe
13:04:09.152: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:04:09.234: [game-capture: 'Game Capture 2'] hook not loaded yet, retrying..
13:04:16.184: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: underlords.exe
13:04:16.197: [game-capture: 'Game Capture 2'] d3d11 shared texture capture successful
13:04:16.201: [game-capture: 'Game Capture 2'] shared texture capture successful
13:04:33.202: ---------------------------------
13:04:33.202: [NVENC encoder: 'simple_h264_stream'] settings:
13:04:33.202: rate_control: CBR
13:04:33.202: bitrate: 5000
13:04:33.202: cqp: 0
13:04:33.202: keyint: 120
13:04:33.202: preset: hq
13:04:33.202: profile: main
13:04:33.202: width: 1920
13:04:33.202: height: 1080
13:04:33.202: 2-pass: true
13:04:33.202: b-frames: 2
13:04:33.202: GPU: 0
13:04:33.202:
13:04:33.505: ---------------------------------
13:04:33.505: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
13:04:33.505:
13:04:33.506: Output 'simple_stream': 10 second delay active, preserve on disconnect is on
13:04:43.205: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:04:43.217: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:04:44.801: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful

 

[neiltaboy]

13:04:44.802: ==== Streaming Start ===============================================
13:34:09.621: WriteN, RTMP send error 10053 (4104 bytes)
13:34:09.621: WriteN, RTMP send error 10053 (108 bytes)
13:34:09.621: WriteN, RTMP send error 10038 (42 bytes)
13:34:09.621: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
13:34:09.622: Output 'simple_stream': Reconnecting in 10 seconds..
13:34:19.623: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:34:19.633: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:34:21.140: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful
13:46:45.222: [game-capture: 'Game Capture 2'] capture window no longer exists, terminating capture
13:46:45.222: [game-capture: 'Game Capture 2'] capture stopped
13:47:11.373: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dwm.exe
13:47:11.374: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:47:11.375: [game-capture: 'Game Capture 2'] hook not loaded yet, retrying..
13:47:14.390: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:47:14.391: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:47:17.407: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:47:17.408: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:47:17.408: [game-capture: 'Game Capture 2'] hook not loaded yet, retrying..
13:47:20.423: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:47:21.440: [game-capture: 'Game Capture 2'] capture stopped
13:47:24.441: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:47:24.458: [game-capture: 'Game Capture 2'] shared texture capture successful
13:47:48.574: [game-capture: 'Game Capture 2'] capture window no longer exists, terminating capture
13:47:48.575: [game-capture: 'Game Capture 2'] capture stopped
13:48:31.775: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:48:31.776: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:48:31.777: [game-capture: 'Game Capture 2'] hook not loaded yet, retrying..
13:48:34.793: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:48:34.794: [game-capture: 'Game Capture 2'] using helper (compatibility hook)
13:48:37.809: [game-capture: 'Game Capture 2'] attempting to hook fullscreen process: dota2.exe
13:48:38.475: [game-capture: 'Game Capture 2'] d3d11 shared texture capture successful
13:48:38.477: [game-capture: 'Game Capture 2'] shared texture capture successful
13:54:50.907: WriteN, RTMP send error 10053 (918 bytes)
13:54:50.907: WriteN, RTMP send error 10053 (108 bytes)
13:54:50.907: WriteN, RTMP send error 10038 (42 bytes)
13:54:50.907: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
13:54:50.907: Output 'simple_stream': Reconnecting in 10 seconds..
13:54:50.908: [rtmp stream: 'simple_stream'] Freeing 1 remaining packets
13:55:00.909: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:55:00.918: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:55:02.289: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
13:55:02.289: Output 'simple_stream': Reconnecting in 10 seconds..
13:55:02.290: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
13:55:22.290: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:55:22.299: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:55:23.931: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
13:55:23.931: Output 'simple_stream': Reconnecting in 10 seconds..
13:55:23.931: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
13:56:03.931: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:56:03.931: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:56:05.565: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
13:56:05.565: Output 'simple_stream': Reconnecting in 10 seconds..
13:56:05.565: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
13:56:45.329: Output 'simple_stream': stopping
13:56:45.329: Output 'simple_stream': Total frames output: 179597
13:56:45.329: Output 'simple_stream': Total drawn frames: 2484
13:56:45.331: ==== Streaming Stop ================================================
13:56:45.404: warning: 2 frames left in the queue on closing
13:57:20.724: ---------------------------------
13:57:20.724: [NVENC encoder: 'simple_h264_stream'] settings:
13:57:20.724: rate_control: CBR
13:57:20.724: bitrate: 5000
13:57:20.724: cqp: 0
13:57:20.724: keyint: 120
13:57:20.724: preset: hq
13:57:20.724: profile: main
13:57:20.724: width: 1920
13:57:20.724: height: 1080
13:57:20.724: 2-pass: true
13:57:20.724: b-frames: 2
13:57:20.724: GPU: 0
13:57:20.724:
13:57:20.934: ---------------------------------
13:57:20.934: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
13:57:20.934:
13:57:20.935: Output 'simple_stream': 10 second delay active, preserve on disconnect is on
13:57:30.726: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
13:57:30.739: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
13:57:32.322: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful
13:57:32.322: ==== Streaming Start ===============================================
14:38:47.658: WriteN, RTMP send error 10053 (458 bytes)
14:38:47.658: WriteN, RTMP send error 10053 (108 bytes)
14:38:47.659: WriteN, RTMP send error 10038 (42 bytes)
14:38:47.659: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
14:38:47.659: Output 'simple_stream': Reconnecting in 10 seconds..
14:38:57.659: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
14:38:57.672: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
14:38:59.200: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful
15:15:12.942: WriteN, RTMP send error 10054 (4097 bytes)
15:15:12.942: WriteN, RTMP send error 10053 (108 bytes)
15:15:12.942: WriteN, RTMP send error 10038 (42 bytes)
15:15:12.942: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
15:15:12.943: Output 'simple_stream': Reconnecting in 10 seconds..
15:15:12.943: [rtmp stream: 'simple_stream'] Freeing 3 remaining packets
15:15:22.943: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
15:15:22.952: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
15:15:24.381: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
15:15:24.381: Output 'simple_stream': Reconnecting in 10 seconds..
15:15:24.381: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
15:15:44.381: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
15:15:44.394: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
15:15:45.695: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
15:15:45.695: Output 'simple_stream': Reconnecting in 10 seconds..
15:15:45.695: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
15:16:25.695: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
15:16:25.695: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
15:16:27.089: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
15:16:27.089: Output 'simple_stream': Reconnecting in 10 seconds..
15:16:27.089: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
15:17:47.091: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
15:17:47.104: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
15:17:48.499: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
15:17:48.499: Output 'simple_stream': Reconnecting in 10 seconds..
15:17:48.499: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3
15:19:20.844: [game-capture: 'Game Capture 2'] capture window no longer exists, terminating capture
15:19:20.844: [game-capture: 'Game Capture 2'] capture stopped
15:19:31.406: Output 'simple_stream': stopping
15:19:31.406: Output 'simple_stream': Total frames output: 278785
15:19:31.406: Output 'simple_stream': Total drawn frames: 6258 (6259 attempted)
15:19:31.406: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 1 (0.0%)
15:19:31.408: Video stopped, number of skipped frames due to encoding lag: 4/295816 (0.0%)
15:19:31.408: ==== Streaming Stop ================================================
15:19:31.476: warning: 2 frames left in the queue on closing

 

[Narcogen]

This is a network issue. Either your computer is losing its connection to the internet for some reason, or your ISP is having a poor connection to Facebook.

If this problem occurs regularly (at specific intervals, for instance) check if your computer is set to get its IP address via DHCP and how long the lease is set for, as it may be losing its connection when the IP lease expires, which would temporarily interrupt your connection.

 

[neiltaboy]

hi Nacrogen. how can i see if my IP is set at DHCP. my stream is going smoothly with no problems then disconnects around every 2hrs. Obs tries to reconnects but failing to do so.

 

[Narcogen]

You most likely need to look at the IPv4 settings, not IPv6... but if it looks the same as the above, then yes you're using DHCP. You should look at the settings for your router to see how long the DHCP lease is. If it's around two hours, that might be your problem.

If the disconnect is after 2 hours of streaming exactly, then it's more likely your ISP is trying to throttle you by resetting your connection.

 

[Bc7]

lo arreglas ?