Question / Help My frames are dropping even though my internet connection is good?!

TheRealHeron

New Member
Hello OBS community!
Log file: https://obsproject.com/logs/QpWN0YrS7BhbaEDh

Around 1 month ago my issue started happening for me. Basically in middle of my stream, at some point my frames will start the drop. I will get around 10% - 70% frame drops every single stream and it is literally not watchable.

What happens and what do I see in OBS? Basically I see my connection bar going RED / ORANGE all the time from 0 to 15.000 kb/s and I see increasing amount of dropped frames.

What do my viewers see? Basically for them audio is good, audio is well synced with OBS and there is no impact on audio, only the picture / video part of the stream is stuttering and lagging for them.

I contacted my IPS and they said it is nothing on their part. I changed my modem, my router and I fixed everything that could possibly be internet related, but it all works great. I tried streaming with the latest version of OBS and SLOBS, didn't fix my problem. My hardware temp. is totally normal while streaming. I tried streaming over CPU and GPU. I tried all the things from OBS forum and nothing fixed my issue, any ideas?
 

Kescarte_DeJudica

New Member
Having the exact same problem. Bitrate is going all over the place.

I just created my own support thread. Gonna keep an eye on yours in case someone finds a solution.
 

Tarumes

Member
this happen if you have a bad connection or server is struggling
but i think its your ISP^^ they always say "its not our fault"
 

Sukiyucky

Member
Not a problem on your end:
17:20:36.825: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 19 (0.0%)
17:20:36.825: Video stopped, number of skipped frames due to encoding lag: 19/561178 (0.0%)


Not a hardware under performance problem:
CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
Adapter 0: NVIDIA GeForce GTX 1080 Ti


Try test stream to Twitch to see if there are any problems.

If there are NO problems then its isolated to be:
- YouTube ingest/data center problem
- Your Internet Service Provider
- Somewhere along the route between you and YouTube

Unfortunately, you can't do anything about those.
 

TheRealHeron

New Member
There can't be any ISP problems because I have no problems with upload nor download, no packet loss and nothing connection related.
I just randomly start dropping frames in the middle of stream while everything else is running smoothly.
I tried twitch test server, and there is no problem with it, but still this happens only a few times during a stream for a 10 - 15 minutes, thus twitch test server probably needs to run for over 12h maybe :/
 

Narcogen

Active Member
It is entirely possible to have trouble with reliably streaming live video content and still be able to upload and download files quickly from other sites, and also not to be experiencing packet loss.
 
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