Bug Report Media Source video loop has obvious blank frames and/or stutter

tmad40blue

New Member
Hi all,

I'm attempting to get the Media Source scene feature to loop a 10-second .mov file that I exported from Adobe Premiere Pro CC. The video itself plays beautifully until it reaches the end...

...at which point there is a very noticeable issue: there is either a split second of completely black frames (probably 9 or 10 frames), OR the video stops for half a second before restarting at the beginning of the loop, OR both issues happen, OR neither issue happens. Both issues are inconsistent: sometimes only one happens, sometimes both happen at the same time, sometimes neither one happens.

This is obviously an issue, as I created the video to loop seamlessly, and it's very distracting to my viewers to see a visible freeze and/or blank frame cluster every 10 seconds.

I've tried with various other video files of different formats and the issues persist.

Is this a known issue with Media Source, or is there something I can do on my end to solve this?

Thank you!
 

tmad40blue

New Member
Another push for this thread - almost a month with no response whatsoever. Not really sure how else to go about reporting an issue like this. Is the OBS team reachable through any other means?
 

Harold

Active Member
18:05:40.292: [ffmpeg] Stream #0:0(und), 1, 1/60000: Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 30256 kb/s, 59.94 fps, 59.94 tbr, 60k tbn, 120k tbc (default)

What other compression and container formats have you tried it with?
 

tmad40blue

New Member
18:05:40.292: [ffmpeg] Stream #0:0(und), 1, 1/60000: Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 30256 kb/s, 59.94 fps, 59.94 tbr, 60k tbn, 120k tbc (default)

What other compression and container formats have you tried it with?

None so far. What did I do wrong? Would you have any recommendations for how to export out of Premiere in order to get the best performance once I load this into OBS?
 

Harold

Active Member
My first suggestion is to export out of premiere in lossless and use handbrake to compress it.
The h264 encoder in premiere is known to be problematic at times and offers a worse quality per bitrate ratio.
 

Osiris

Active Member
Developer, singular.
Anyway that small hitch is probably due to the source starting the video again.
 

korben0001

New Member
Just now having this issue when I didn't have it before, the only thing different is the OBS version when I updated it to 29.0.0 from 27.2.4. I can see a few black frames when it start the video again.
 
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