many settings greyed out and can't change things

[Richard Fendelman]

In 'settings/video' I get a message 'Video output is currently active. Please turn off any outputs to change video settings.
All input drop downs are grayed out.
No Scenes or Sources are populated. I cannot find anywhere where there is an 'output' setting to turn off.
Output/Streaming/Encoder is greyed out.
Output/Recording/Type is greyed out.
Output/Recording/Recording Format and /Encoder is Greyed out.
So, I can not change anything. Plus message at bottom of Settings/Output page states 'Warning: Recordings cannot be paused if the recording encoder is set to "(Use stream encoder)", which I cannot change.

Besides that, I recorded a 'Display Capture' and I only got an MKV file and no MP4 copy. How do I transform that now?
Please help.
Thanks

 

[Harold]

So all of these output settings you want to change but can't are locked because you have an output running (one or more of the following):
Recording
Replay buffer
Streaming
Virtual Camera
The other Virtual Camera
NDI

If you want an mp4 copy of mkvs recorded from obs, file - remux recordings in the main obs window

 

[10Xclubchamp]

I'm having the same issue, and I have nothing streaming or running. I exited out of OBS and came in clean and I'm still unable to change things like output file location see attached screenshot. Also, is there a way to save a file as MP4 vs the Remux process?

 

[Harold]

You didn't stop all the outputs

And yes you can save directly to mp4 instead of remuxing, but it's the objectively WORSE thing to do.

 

[10Xclubchamp]

Thank you for your response Harold, I'm a newbee, can you help me figure out how to stop the outputs so I can make the setting changes I want. And thanks for the MP4 advice.

 

[Harold]

Things that could be outputs that are blocking you:
1> Streaming
2> Recording
3> Replay Buffer
4> Virtual Camera
5> The other Virtual Camera (the one in the tools menu)
6> NDI output