Logitech Streamcam "Flickering" Issue

Rangsk

New Member
I recently changed my webcam to Logitech Streamcam, and since then there's this strange "flicker" (for lack of a better word) which randomly happens for 1-2 frames every maybe 15-30 minutes. This happens regardless of whether I'm recording/streaming.

Here's a screenshot of the issue: https://i.imgur.com/ILLgueU.png
And a video on youtube. You can see the problem happen ~10 seconds into this video: https://www.youtube.com/watch?v=SdtQubTuZxw&t=10s
I've attached the log file for this specific recording.

Here's a screencap for the properties of my webcam capture: https://i.imgur.com/iZudSRa.png
I also have a "Crop" and "Color Correction" filter on the element.

The webcam comes with its own cable with a USB-C connection, which I plugged straight into the USB-C input on my motherboard (ASUS ROG Strix Z370-F)
I've installed the latest version of the Logitech Capture software, which I was not running at the same time as OBS.

Please let me know if any other information would be helpful. Any help is appreciated!
 

Attachments

  • 2020-12-11 17-08-41.txt
    23 KB · Views: 316

Rangsk

New Member
I have not been able to fix the issue, and I've tried quite a bit. It's not an issue limited to OBS, though. I've had it happen in other webcam apps like Zoom. I wish I had better news.
 

traum8

New Member
I have not been able to fix the issue, and I've tried quite a bit. It's not an issue limited to OBS, though. I've had it happen in other webcam apps like Zoom. I wish I had better news.

I've solved my problem by simply using an usb-c to usb-a adapter and plugging the webacm directly in a 3.0 usb plug on the laptop.
I've found this solution on the logitech support forum and it seems also some other people solved by doing this.
Hoping this may help you too, let me know !
 
Top