Question / Help Logitech C920 Webcam wont work

[Ryan Mayne]

I can't get my new webcam to work. Logitech C920. I add it as a Video Capture source and it finds it but it fails. The lettering for device turns red and most of the settings won't change.

I attached a log. Some notable lines are:
Logitech HD Pro Webcam C920: DecodeDeviceId failed
Logitech HD Pro Webcam C920: Video configuration failed
Logitech HD Pro Webcam C920: data.GetDevice failed
Logitech HD Pro Webcam C920: Video configuration failed

 

[Harold]

Uninstall bitdefender.

 

[Ryan Mayne]

Is there any way for me to keep bitdefender but not have it mess with obs? I don't particularly want to get rid of my virus protection, especially when I pay for it :/

 

[Harold]

Disable its webcam protection then.