Live Facebook has not received video signal

[Eddsm]

Hello!
I was doing a live in facebook, suddlendly this error appear:


"Facebook has not received video signal from the video source for some time. Check that the connectivity between the video source and Facebook is sufficient for the source resolution and bitrate. Check your video encoder logs for details. If problems persist, consider improving connection quality or reducing the bitrate of your video source.
Facebook has not received video signal from the video source for some time. Check that the connectivity between the video source and Facebook is sufficient for the source resolution and bitrate. Check your video encoder logs for details. If problems persist, consider improving connection quality or reducing the bitrate of your video source."


This error happened many times during the live transmition, even with the higher connection requisition what is 4mb i put 6mb. We have 50mb uppload connection.
What is the problem?

Log of OBS Studio in attachment.

 

[Lawrence_SoCal]

Have you run a speed test and determined you actually have that upload bandwidth available ? Might other devices/computers be using that bandwidth? You aren't using WiFI are you?

 

[Lawrence_SoCal]

If networking is not your thing... think of it this way... just because you can drive thru LA or NYC or whichever large city at 3am at the speed limit doesn't mean (in non-pandemic times) that you can drive at same speed during Rush Hour. In the same way, the Internet can have traffic jams, you just usually don't notice it (like getting mail.. you don't see what the post office went thru to get it to you). But when conferencing, where latency and jitter are quite noticeable, you are seeing the end-to-end traffic impact... traffic jams can happen anywhere along route...
my point... you can't assume a Internet service carrier contract (do you have Business contract with carrier and SLAs, or a best effort type service?) provides the same bandwidth all the time (just like freeway speeds aren't the same all the time). And even with carrier SLA and them actually meeting the SLA, doesn't mean you won't hit traffic outside your carrier's network (look up Internet Public Peering points).. gets complicated...

 

[Eddsm]

The basics i have done alright, what is cable instead wi-fi connection and a trust speed test, i will reduce the bitrate to 4mb and the resolution to HD instead Full HD and test today, and about the OBS Log, anyone have seen the problem or a advice?