KBS keeps dropping frames.

[DylanLTG]

Hey all!

I have a question.
When i stream, obs sometimes and at random moments is dropping kbs.

This is noticable in my stream and really annoying.
Sometimes it runs smooth but most of the time not.
Is this an unstable internet issue?

Because it also happens when i'm not even playing a game.
Download: 750 mb/s
Upload: 38 mb/s

Greeting.

 

[FerretBomb]

Dropped frames are always a network issue.
If you're streaming over wifi, stop, run a network cable.

 

[DylanLTG]

Dropped frames are always a network issue.
If you're streaming over wifi, stop, run a network cable.

I do use a CAT6 cable. so i'm really intresting what the problem really is.

 

[FerretBomb]

I do use a CAT6 cable. so i'm really intresting what the problem really is.

Just mentioned wifi as it's one of the most common causes of dropped frames.

If you're streaming to Twitch, you can use R1ch's Twitch Test tool to run a speed test to the Twitch servers, along with getting a Quality score. Streaming relies on minimum constant throughput, which sites like speedtest.net don't check... they measure maximum peak throughput, and throw out the worst results (which are the ones you need to know, for streaming).
You want a TwitchTest Quality of at least 90, preferably 100.

 

[DylanLTG]

Just mentioned wifi as it's one of the most common causes of dropped frames.

If you're streaming to Twitch, you can use R1ch's Twitch Test tool to run a speed test to the Twitch servers, along with getting a Quality score. Streaming relies on minimum constant throughput, which sites like speedtest.net don't check... they measure maximum peak throughput, and throw out the worst results (which are the ones you need to know, for streaming).
You want a TwitchTest Quality of at least 90, preferably 100.

did the test.
isn't it weird that it sais 0 quality on every test?

 

[FerretBomb]

did the test.
isn't it weird that it sais 0 quality on every test?

Nope. That's pretty common on an unstable connection. It means that you're having significant throughput issues and/or packet loss. Since ALL of them are returning zero for Quality, chances are good it's on your end, rather than being somewhere in the midpoint through the routing chain.
You can download a tool like PingPlotter and have it 'watch' the connection to one of the ingest servers. The final hop will always be 100% packet loss as Twitch have ICMP traffic disabled on their servers, but the first hop with a large ping-response bar or significant packet loss will likely be the problem node. Chances are good this may be an issue you'll have to call your ISP to troubleshoot and fix, but having the specific information in-hand on where the issue seems to be happening can expedite that.

Also, if you haven't, try power-cycling your modem/router and re-doing the Twitch Test. Sometimes the cheaper consumer models can get a bit wonky if they've been running for a while, and a restart can get them to correctly handle a connection again.