Question / Help Just updated to 25.0 and now Game Capture won't work

RonUSMC

New Member
I didn't change anything. I then restarted the computer, tried launching in admin mode. Game Capture won't display Escape from Tarkov.
 
Similar issue. I posted something and now, that post is just gone! I can't get Division 2 to work at all. Worked fine yesterday, today, issues galore!
 
Looking through my logs, I see this:

Code:
07:25:06.594: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:06.598: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:06.603: [game-capture: 'Game Capture'] hook not loaded yet, retrying..
07:25:09.611: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:09.615: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:12.628: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:12.632: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:12.636: [game-capture: 'Game Capture'] hook not loaded yet, retrying..
07:25:15.644: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:15.648: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:18.661: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:18.665: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:18.670: [game-capture: 'Game Capture'] hook not loaded yet, retrying..
07:25:22.332: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:22.336: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:24.694: [game-capture: 'Game Capture'] attempting to hook fullscreen process: EscapeFromTarkov.exe
07:25:24.698: [game-capture: 'Game Capture'] using helper (compatibility hook)
07:25:24.702: [game-capture: 'Game Capture'] hook not loaded yet, retrying..
 
Contact the game developers and ask them to update their anticheat.
What is up with Window Capture having really bad framerate issues when trying to capture this game (well my game is Division 2)? I was using Window Cap yesterday just fine. Today, the FPS has gone down to the teens on a Window Capture! Display Capture is worse and I get an annoying yellow box outline on my main monitor.
 
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Hi @R1CH , sorry to @ you. I saw that there was an update today to 25.0.1 and it included a fix for some games not being able to be captured with game capture anymore. Do you know if it relates to this issue? Thank you.
 
No, the main issue is still anti-cheat software causing issues, nothing on our side can help with that process unfortunately.
 
Hi,

Our game is one of the affected games, we've been told by a user that we should 'update our certificate' but I have no idea what certificate this would apply to. As for the suggestion here, to update our anti-cheat - we don't have any anti-cheat, apart from being a steam game.

We would love to solve this issue for our users, but really could use some more technical details as what may be the underlying cause, or solution.

Thanks!
 
If you don't have anticheat or other protection that prevents 3rd party code from loading, game capture should work fine (assuming you're using D3D / OpenGL / Vulkan) and any capture issues would be on OBS' end, not yours. What game is having problems?
 
We use D3D and, as I mentioned, steam. The game is Don't Starve Together. Apparently game capture doesn't work, window capture/full desktop does.
 
Whoa, in that case, thanks and apologies for bothering you - will check with our support guy.

Appreciate the swift reply.

Be safe out there / wees voorzichtig daar.
 
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