iPad screen no longer showing in scene

[MikeS]

I have an iPad connected to my HP laptop via hdmi cord (running through a capture card) and set up in OBS scenes as a video capture. It has been working great until recently when it now displays a black screen. The iPad screen will show up in the 'Source' properties, however not in the main scene. (see images attached)

I recently upgraded my graphics driver (Graphics card is an Intel which I understand isn't strong enough for both gaming and obs, however I simply use OBS for video capture and like I said it has worked great in the past) and OBS to the lastest version and it was after this the issue appeared.

I have tried all of the ideas in other threads such as changing the Graphics choice of drivers, reset transform, fit to screen etc and all of the other tips on the various youtube videos, however no luck.

Any ideas would be greatly appreciated.

Thanks
Mike

 

[Lawrence_SoCal]

Best to follow pinned post in this folder regarding posting OBS Studio log when asking for help/support (link in my .sig)
and to add to that post .... best to Stream and/or Record for 15+ seconds as there are additional details that get logged when you start either of those that are relevant to troubleshooting

 

[MikeS]

Best to follow pinned post in this folder regarding posting OBS Studio log when asking for help/support (link in my .sig)
and to add to that post .... best to Stream and/or Record for 15+ seconds as there are additional details that get logged when you start either of those that are relevant to troubleshooting

Thanks Lawrence.

Here's the link to the log file of current session which included a recording session - https://obsproject.com/logs/Y1TqtigZtCfcqMrk

 

[Lawrence_SoCal]

Log does NOT have Recording or Streaming session as I noted earlier

Semantics sometimes gets people into trouble... so, beware/careful

- you reference an iPad Capture Card... there is no such thing.. technically, I don't think... that is a USB HDMI capture device (card), right?​

- so basic troubleshooting would be connecting a different HDMI video source (not something with copy protection content) to test [beware the whole copyright content blocking considerations]​

- Have you verified HDMI output from device (iPad, in this case)?​

Have you looked into any available (driver? other?) updates for your FHD capture device?

Not sure, but

09:26:51.849: [DShow Device: 'Ipad Capture Card'] settings updated:
09:26:51.849: video device: FHD Capture
09:26:51.849: resolution: 1920x1080
09:26:51.849: fps: 60.00 (interval: 166666)
- is there a reason for capturing at 60fps? for testing, I'd consider dropping to 30fps, so hardware resource demands reduced and you can more easily identify basic config issues vs performance related concerns

09:26:51.849: format: YUY2
- why format: YUY2
sorry, this is NOT my area of expertise... so this could be fine... or could be problematic

09:26:51.849: hardware decode: disabled
- not sure, but you may want to look into why this is Disabled... And be sure to do real-time hardware resource monitoring (CPU, GPU, RAM, Disk I/O, etc in the mean time)

09:26:52.071: using video device audio: no
09:26:52.071: sample rate: 44100
- beware mis-matched audio sampling rate (44100 vs 48000), but I see using that set to No... did you intend that?

 

[MikeS]

Log does NOT have Recording or Streaming session as I noted earlier

Semantics sometimes gets people into trouble... so, beware/careful

- you reference an iPad Capture Card... there is no such thing.. technically, I don't think... that is a USB HDMI capture device (card), right?​

- so basic troubleshooting would be connecting a different HDMI video source (not something with copy protection content) to test [beware the whole copyright content blocking considerations]​

- Have you verified HDMI output from device (iPad, in this case)?​

Have you looked into any available (driver? other?) updates for your FHD capture device?

Not sure, but

09:26:51.849: [DShow Device: 'Ipad Capture Card'] settings updated:
09:26:51.849: video device: FHD Capture
09:26:51.849: resolution: 1920x1080
09:26:51.849: fps: 60.00 (interval: 166666)
- is there a reason for capturing at 60fps? for testing, I'd consider dropping to 30fps, so hardware resource demands reduced and you can more easily identify basic config issues vs performance related concerns

09:26:51.849: format: YUY2
- why format: YUY2
sorry, this is NOT my area of expertise... so this could be fine... or could be problematic

09:26:51.849: hardware decode: disabled
- not sure, but you may want to look into why this is Disabled... And be sure to do real-time hardware resource monitoring (CPU, GPU, RAM, Disk I/O, etc in the mean time)

09:26:52.071: using video device audio: no
09:26:52.071: sample rate: 44100
- beware mis-matched audio sampling rate (44100 vs 48000), but I see using that set to No... did you intend that?

Thanks Lawrence

Yes you are right it's a HDMI capture card (with an ipad hooked up).

I had trouble finding some of the settings you mentioned, so I just deleted the scene totally (in the past I just deleted the scene source) and created a whole new scene with a different name and it now works ‍ Thanks for your input and help. Greatly appreciated.