Question / Help Intel RealSense 3D GreenScreen Camera Plugin

[Johnathon Gray]

Every time I use this, it works great. But only for a couple of minutes and the camera just freezes. Is there a way to fix this?

 

[Suslik V]

Provide your log-file as well.

 

[Johnathon Gray]

Provide your log-file as well.

How do I get the log file? @Suslik V

 

[Johnathon Gray]

Got it

 

[Suslik V]

Yeah, not very informative... This is new feature, maybe it needs some improvement. In this log, your cam freezes and then you removed the source manually, right?

 

[Johnathon Gray]

Correct. It froze. So I deleted the source manually. And then OBS was frozen and I shut it down with task manager.

 

[Suslik V]

Oh! More info. I think this is important for the developers. Maybe you have some messages in Windows logs (event viewer, sytem)? If there was USB bus error then this is not OBS Studio fault. Just check it.

The application freezes each time you running OBS Studio?

 

[Johnathon Gray]

OBS works perfectly until the real sense messes up. If I'm not using real sense, everything is perfect and I have no problems. So currently I'm just using the default camera capture device and it's fine. I just wish I could use the real sense camera without it crashing.

 

[Suslik V]

If you have crash log for the Studio v0.16.6 post them, please (main menu File>Show Settings Folder, crashes folder or by the path %appdata%\obs-studio\crashes)

 

[Jacob Lieberstein]

Why does my OBS crash whenevr i ttries to use my Razer StarGazer?

 

[Suslik V]

Ask manufacturer (maybe it has better software to handle that cam). Also, you may try to update drivers and other stuff. Nothing more you can do right now. HW compatibility hard to resolve by side programmers. The main goal for this device is to use it with applications that was designed specially for it (if manufacturer said that it was tested with OBS Studio and it works, then you missed something in your setup).