I can't install OBS Studio bc of an error

P

PJ Kriaras

New Member
So every time I use the installer it keeps saying "OBS Files are being used by the following application: Microsoft Edge Webview2" I looked at everything and webview isn't installed on my PC. I checked the task manager background processes too but there wasn't anything about webview there and I'm not sure what to do. Could it be seeing other Microsoft Edge background processes and confusing them with ME Webview2 somehow? Someone, please enlighten me!

1669126131269.png

This is the error
1669126183958.png

These are ALL of the microsoft processes and they are all background processes
1669126237408.png

Webview2 isn't installed on my computer!
 

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R

R1CH

Forum Admin
Developer
A webview is an embedded browser, so some other running app has web content and is using Edge to view it. Close all other apps or just reboot if you can't find it.

Example:
gdnOXls.png
 
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PJ Kriaras

New Member
R1CH said:
A webview is an embedded browser, so some other running app has web content and is using Edge to view it. Close all other apps or just reboot if you can't find it.

Example:
gdnOXls.png
Click to expand...
Will it be on a specific type of process or could it be any of them? Like, is it gonna be specifically on Microsoft processes or something like that?
 
R

R1CH

Forum Admin
Developer
It's usually Microsoft-related but it could be anything as the API is available for any application to use.
 
AbitFishy

AbitFishy

New Member
Sorry to bump an old thread, but this is literally the first search result on Bing and restarting my computer would not work to end the clashing process. So I have a solution: use a program called "Process Explorer" by Sysinternals (owned by Microsoft)

1. in the top menu, click "Find" and then "Find Handle or DLL" and type the clashing process name exactly as written in the error menu.
2. Group the results by type and look through the ones of type "Process". Clicking on them should select the process in the main window
3. In the main window, the processes are shown in a hierarchy, try killing the offending process directly, and if that doesn't work, try killing it's immediate parent. Repeat if needed.

If that doesn't end the process, or there is no parent, you have bigger problems than not being able to install OBS...
 
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