I can not hear stream through headset, but audio plays for the audience. I made NO changes, it just suddenly stopped working.

ThePsilence

ThePsilence

New Member
Hello!

I had OBS set up to record audio from my Microphone and play music from a file.
Everything worked fine for a few months, never had a problem. Suddenly, I went to stream and I can no longer hear the background audio music, nor the screen transitions, or anything at all through my headset while streaming on OBS. When I'm NOT using OBS, I can hear YouTube, games, other streams etc through my headset no problem so I know it's not a "headset problem" but has to be related to setting in OBS or Windows.
My audience can still hear me talk, and THEY can still hear the background music, but I can not.
This just started happening around the 12th which was my last stream. I have been trying to get this fixed using resources on google since then to no avail. My next major stream is 2 days from now and I would love to have this fixed by then.
The only thing I can think of is a windows update must have happened?

Any help would be appreciated... thank you!
Psi
 
J

JLM1984

New Member
ThePsilence said:
Hello!

I had OBS set up to record audio from my Microphone and play music from a file.
Everything worked fine for a few months, never had a problem. Suddenly, I went to stream and I can no longer hear the background audio music, nor the screen transitions, or anything at all through my headset while streaming on OBS. When I'm NOT using OBS, I can hear YouTube, games, other streams etc through my headset no problem so I know it's not a "headset problem" but has to be related to setting in OBS or Windows.
My audience can still hear me talk, and THEY can still hear the background music, but I can not.
This just started happening around the 12th which was my last stream. I have been trying to get this fixed using resources on google since then to no avail. My next major stream is 2 days from now and I would love to have this fixed by then.
The only thing I can think of is a windows update must have happened?

Any help would be appreciated... thank you!
Psi
Click to expand...
click on the cog wheel next to the audio source and make sure it's set to "Monitor & Output" monitor is what you will hear, output is what the stream will hear.
 
ThePsilence

ThePsilence

New Member
JLM1984 said:
click on the cog wheel next to the audio source and make sure it's set to "Monitor & Output" monitor is what you will hear, output is what the stream will hear.
Click to expand...
1652749819269.png

Thank you for the reply! I already have it set up that way. Here is a screen shot just to show my settings. I only want to hear "Splinterlands Music" on my headset on this screenYou can see the audio bar for "Splinterlands Music" is green representing it's playing, and the audience CAN hear it. I just can't hear it on my headset (which IS Bluetooth). I have not changed any settings since last time it "worked".
 
Harold

Harold

Active Member
And when you remove the headset's microphone from all scenes and settings in obs then close and reopen obs/
 
J

JLM1984

New Member
ThePsilence said:
Thank you for the reply! Yes, it is a Bluetooth headset. It works in every other application EXCEPT when I'm trying to listen while streaming on OBS.
Click to expand...
did you check to make sure that the audio source is running through your headset in Windows Volume Mixer?
 
ThePsilence

ThePsilence

New Member
Harold said:
And when you remove the headset's microphone from all scenes and settings in obs then close and reopen obs/
Click to expand...
1652752263391.png

I currently have all Audio Input set to use my USB Microphone, although the "option" to use the Headset (listed in the screenshot as the Vankyo) exists. IDK how I'd be able to remove it as an option if that's what you mean I should do? Otherwise, I always have Microphone selected, never the headset as my audio input... I don't even keep the microphone IN the headset and the "microphone switch" on the side of the headset is always set to "off" position.
 
ThePsilence

ThePsilence

New Member
JLM1984 said:
did you check to make sure that the audio source is running through your headset in Windows Volume Mixer?
Click to expand...
audiooptions.jpg

I switch to my headset (Vankyo) before I stream as you can see in the above screenshot. When I'm NOT streaming I select the "Realtek" speakers. In this pic you can also see that for Input I use a USB Microphone, not the mic on the headset (which I don't attach and have turned "off" on the headset).
 
J

JLM1984

New Member
ThePsilence said:
View attachment 83493
I switch to my headset (Vankyo) before I stream as you can see in the above screenshot. When I'm NOT streaming I select the "Realtek" speakers. In this pic you can also see that for Input I use a USB Microphone, not the mic on the headset (which I don't attach and have turned "off" on the headset).
Click to expand...
What about deleting the sources for the audio file in OBS, updating the drivers for your headset.. I'm just spitballing here
 
Harold

Harold

Active Member
I'm going to the root cause of the issue.
Bluetooth headsets have two modes, and the mode that activates when the bluetooth headset's mic activates disables the other mode, and that's why the audio is muting.
 
ThePsilence

ThePsilence

New Member
Harold said:
I'm going to the root cause of the issue.
Bluetooth headsets have two modes, and the mode that activates when the bluetooth headset's mic activates disables the other mode, and that's why the audio is muting.
Click to expand...
Thank you! I have not been able to find a way to change this, nor do I understand why it just "suddenly started to happen" as it was working fine before. If you have a reference to a fix I can do or try, I'd appreciate it.

Thank you everyone for the help!
 
Harold

Harold

Active Member
If your audio is muting when you launch OBS, and you're using a Bluetooth headset, it's caused by the underlying design of Bluetooth.

Bluetooth headsets typically have 2 modes, stereo audio (A2DP), and headset (HFP - Hands Free Profile). These two profiles have separate audio devices on the computer side.

When you have OBS set to activate a Bluetooth headset's microphone, that causes the headset to automatically switch to HFP mode, as A2DP is a lower priority. The reason your audio mutes is because it's still being sent to the A2DP device instead of the HFP device.

To fix this, you either switch to a wired headset, don't use the Bluetooth headset's mic, or set your sound to go through the HFP device for your headset.

Note: HFP offers lower sound quality.
Click to expand...
 
M

msmoofy

New Member
Registered to say I'm having the same problem. Haven't touched anything in OBS and went to test out my settings before stream only to discover I can't hear my audio sources as well. I too am using a wireless headset. Everything is set to be monitored but still no sound despite seeing the mixer in use and recordings capture sound. I just can't hear it.
 
W

Wolfysbane

New Member
I'm having a similar issue myself my stream audio was fine one day and then turned it on the next day and didn't touch any settings and now I still can't hear my audio but viewers can
 
W

Wolfysbane

New Member
Wolfysbane said:
I'm having a similar issue myself my stream audio was fine one day and then turned it on the next day and didn't touch any settings and now I still can't hear my audio but viewers can
Click to expand...
Also quick side note my head set is wired and I checked my drivers. OBS is also set to monitor and output
 
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