Question / Help I bought a capture card but it does not work with OBS

ThePax911

New Member
So I bought this card However, card seems to be working in because I am capable of seeing stuff on my monitor etc. while it's plugged in. I have tested the device on my main PC and a laptop. But getting to the case. No matter what I do when I turn on it's just a plain black screen and nothing on it.
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I did try to reinstall the drivers, use a laptop to capture, Old version of obs (well this one shows red screen for a change) and a streamlabs Obs. However, on all of them everything seems to have a black screen. Is there any way I could fixed that or should I ask for refund straight away. In an hour or so I will go to my friends place in order to test it on another device.
 
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