hp 2200 webcam with custom resolution fails to activate

jvh

New Member
Hello,
Just getting started with OBS and setting up a live streaming box to Zoom. Pretty impressed so far!!

Currently testing with a HP Webcam HD-2200. (max: res 1280x720). If I leave the config at "Device Default" everything works perfectly in my scene/source using that device. It activates & deactivates properly, and I can shutdown/restart OBS and the computer and everything works as expected.

However, the default resolution is only: 640x480. So, if I change the res to 1280x720 it seems to only activate once, and after that it will not activate. (ie: show any video, even though the led on the webcam does come on). Restarting OBS and the computer makes no difference. The only way I found to successfully activate it was by unplugging/plugging the webcam USB cable.
I know the webcam works at that res, 'cuz it worked properly once at the res, and it also works OK in this computer with Zoom.

So, I dup'ed this again with a simple scenario to generate a clean fresh log file (see attached).
Sequence:
- start OBS (with webcam configured with "Device Default") (webcam
- do a few transitions to prove it's working at the lower res.
- open the source settings; deactivate, modify the webcam config to 1280x720; re-activate
- no video.

The log shows lots of "Error decoding video" errors as in the sample below, and in the attached log.

Any thoughts?
Thanks,

14:43:58.512: [DShow Device: 'hp webcam'] settings updated:
14:43:58.512: video device: HP Webcam HD-2200
14:43:58.512: video path: \\?\usb#vid_03f0&pid_a707&mi_00#9&26ebba7e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
14:43:58.512: resolution: 1280x720
14:43:58.512: flip: 0
14:43:58.512: fps: 30.00 (interval: 333333)
14:43:58.512: format: MJPEG
14:44:00.124: error: dqt: 0 quant value
14:44:00.124: Error decoding video
14:44:00.315: error: dqt: 0 quant value

14:44:00.315: Error decoding video
 

Attachments

  • 2020-08-16 14-42-34.txt
    17.4 KB · Views: 4

jvh

New Member
Hello... any ideas on this?
(or if I'm the wrong forum for this Q please let me know).
Thanks
 
Top