High Specs, great internet, but disconnecting every 10 minutes

[bradyr94]

I have an
i9 9900k
32GB RAM
brand new 3060ti

I am trying to stream black ops cold war. My stream looks okay for the quality. But for some reason it disconnects me from twitch and has to reconnect every 2-20 minutes. I have tried switching servers, bitrate, and capping my frames in game to 140 (i usually pull around 200). Here is my most recent log file where I disconnected sometime within the first 5 minutes, and then again about 20 minutes later. This constantly happens.

 

[bradyr94]

if you want to see it via twitch here is my videos. notice how they are all cut up and chopped into bits https://www.twitch.tv/yblazen/videos

 

[bradyr94]

I see it says RTMPSockBuf_Fill, remote host closed connection

I tried to reset my stream key and still nothing. I also want to mention that my internet is 1000/1000 fios so its definitely not that either. When I streamed Halo months ago I had no issues whatsoever

 

[bradyr94]

Here is another log file. I uninstalled OBS and this is my first stream and it lagged out again.

 

[Tomasz Góral]

How do you monitor your internet connection?

 

[bradyr94]

Not really sure what you mean. I don’t actively look at my speeds but I do know when it comes to my internet in game or online, there are no issues. It’s only inside of OBS

 

[Tomasz Góral]

I think like winmtr.

 

[bradyr94]

bump

 

[Lawrence_SoCal]

What else is using that Internet connection?
You log shows something unusual

19:08:24.171: video settings reset:​

19:08:24.171: base resolution: 1920x1080​

19:08:24.171: output resolution: 128x128​

what is that resolution about?
Also
19:08:37.760: Output 'test_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 338 (44.9%)
and this is self-explanatory

earlier I saw output resolution of 720p, are trying to limit bandwidth? if yes, your real issue is your internet connection (unlikely, though somewhat possible something on your PC, outside OBS is causing network issue). Fix your Internet connection (which has nothing to do with OBS) and then once fixed try streaming again with a new log. And don't assume that because web surfing or similar works fine (all download direction) that you upload is adequate (I saw AT&T DSL line back in April cut to only 5mb/s upload). And is anyone else at home also doing video conferencing or similar (ie consuming material amounts of upload bandwidth)?

 

[bradyr94]

What else is using that Internet connection?
You log shows something unusual

19:08:24.171: video settings reset:​

19:08:24.171: base resolution: 1920x1080​

19:08:24.171: output resolution: 128x128​

what is that resolution about?
Also
19:08:37.760: Output 'test_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 338 (44.9%)
and this is self-explanatory

earlier I saw output resolution of 720p, are trying to limit bandwidth? if yes, your real issue is your internet connection (unlikely, though somewhat possible something on your PC, outside OBS is causing network issue). Fix your Internet connection (which has nothing to do with OBS) and then once fixed try streaming again with a new log. And don't assume that because web surfing or similar works fine (all download direction) that you upload is adequate (I saw AT&T DSL line back in April cut to only 5mb/s upload). And is anyone else at home also doing video conferencing or similar (ie consuming material amounts of upload bandwidth)?

I should have put in the original post that I have Verizon 1k/1k and I am the only person using my connection. It shouldnt be my internet connection I do not think. I have no issues with anything else either. I have attached a new log file, thats a lot shorter, where I disconnect 3 minutes after launching and it reconnects right after.


I also disabled my firewall and tested it and still nothing.

 

[rockbottom]

Check your internal wiring & if it all looks good, call Verizon for service. I have FiOS gig too, it never ever drops a single frame & I have kids on X-box, tablets, phones, PC, ect. when I'm streaming.

 

[Lawrence_SoCal]

from your log

21:49:29.723: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 5576 (18.3%)

 

[bradyr94]

bump

 

[Battle_Bite]

Had the same issues. Wired, 1gb/s ISP speeds... Left me scratching my head for a few days, looked various places on the web and was unable to find any answers. After messing with it, and looking I noticed my bitrate had spikes in it over the time streaming.. also, found those spikes coincided with my disconnect issues. I had the output stream encoder set to a flat 5000 bit rate in the simple encoder.... So I swapped to the Advanced encoder, also swapped to VBR, with a bit rate of 2500- 5000.. Seems my fumbling MAY have fixed it. I did not have any problems after that, at least so far anyhow. Seems that the issue was that the program did not look at the flat rate as a cap unit, which is what I expected it to do.. but rather that it's the unit of output the program strives to achieve? There is a point you can go to far for twitch apparently and it's servers boots you? I remember reading that anything under 6000 bitrate should be fine, apparently not? I mean, okay, but unexpected... I also cannot guarantee the reliability of this as a fix as of now, but it seems to of at least helped my random disconnects issue.