Question / Help Help with video plug in issue

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Edward Lyons

New Member
Ugh, I feel so stupid !! I downloaded OBS on another machine & it installed beautifully. However, that PC was not even close to being up to the task of quality streaming.
So, I went out, bought a new wiz-bang PC to stream. But, when I downloaded OBS Studio I can not for the life get it to work for Me (open) I keep getting the same default mssg about couldn't capture video plug in?
Now I wasn't lazy & checked the help page before asking here and I checked My video card & it's plenty adequate.
Help !?! I'm stumped? I am supposed to launch a brand new streaming program Sunday night. I'm on a WIn7 (all updated machine) thank you for your help ! :)
 
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Edward Lyons

New Member
I'm trying to upload a screen shot but nothing happens,..it just "hourglasses" endlessly ? The error mssg says: "Failed To Initialize Video: Unspecified Error" in a small box in center of screen
 
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Edward Lyons

New Member
I found a related thread but those people are speaking way above My head...I know just enough about computers to be dangerous.
 
Adrian Schofield

Adrian Schofield

Member
Hi Edward, I don't want to worry you but that is the same error I get when trying to start OBS Studio on my laptop which doesn't have the right CPU/GPU for OBS to work. What CPU and GPU do you have in the machine can you share the specifications with us?
 
Adrian Schofield

Adrian Schofield

Member
To help us confirm that is the case can you do the following. Right click Start and select Run. In the box type %appdata% and press return. A folder will open, scroll down to obs-studio and in there go into the logs folder. Post any one of these files to the forum using the Upload a File button under the post.
 
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Edward Lyons

New Member
09:11:36.083: CPU Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
09:11:36.083: CPU Speed: 3392MHz
09:11:36.083: Physical Cores: 4, Logical Cores: 8
09:11:36.083: Physical Memory: 1023MB Total, 1023MB Free (NOTE: 4 gigs max is normal for 32bit programs)
09:11:36.083: Windows Version: 6.1 Build 7601 (revision: 23392)
09:11:36.083: Aero is Disabled
09:11:36.134: OBS 0.13.4 (windows)
09:11:36.135: ---------------------------------
09:11:36.136: ---------------------------------
09:11:36.136: audio settings reset:
09:11:36.136: samples per sec: 44100
09:11:36.136: speakers: 2
09:11:36.147: ---------------------------------
09:11:36.147: Initializing D3D11..
09:11:36.147: Available Video Adapters:
09:11:36.165: device_create (D3D11): Failed to enumerate DXGIAdapter (887A0002)
09:11:36.165: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
09:11:36.202: OpenGL extension ARB_pixel_format is required
09:11:36.202: gl_platform_create failed
09:11:36.202: device_create (GL) failed
09:11:36.281: Failed to initialize video: Unspecified error
09:46:37.683: Freeing OBS context data
09:46:37.713: == Profiler Results =============================
09:46:37.713: run_program_init: 2.10495e+006 ms
09:46:37.713: ┣OBSApp::AppInit: 47.189 ms
09:46:37.713: ┃ ┗OBSApp::InitLocale: 1.39 ms
09:46:37.714: ┗OBSApp::OBSInit: 3512.89 ms
09:46:37.714: ┣obs_startup: 1.468 ms
09:46:37.714: ┗OBSBasic::OBSInit: 117.112 ms
09:46:37.714: ┣OBSBasic::InitBasicConfig: 1.6 ms
09:46:37.714: ┣OBSBasic::ResetAudio: 0.288 ms
09:46:37.714: ┗OBSBasic::ResetVideo: 115.138 ms
09:46:37.714: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.006 ms, max=287.183 ms, 99th percentile=29.208 ms, 98.5728% below 25 ms
09:46:37.714: audio_thread(Audio): min=0.001 ms, median=0.012 ms, max=3.113 ms, 99th percentile=0.024 ms
09:46:37.714: =================================================
09:46:37.714: == Profiler Time Between Calls ==================
09:46:37.714: obs_hotkey_thread(25 ms): min=24.062 ms, median=25.002 ms, max=312.008 ms, 92.066% within ±2% of 25 ms (0.225618% lower, 7.70842% higher)
09:46:37.714: =================================================
09:46:37.759: Number of memory leaks: 122
 
Adrian Schofield

Adrian Schofield

Member
That log confirms it there was no graphics card found by OBS - do you know what graphics card you have installed if any? If you are relying on the on-CPU graphics card then you are probably out of luck with this machine as it's not detected.
 
Adrian Schofield

Adrian Schofield

Member
Someone who knows better than me might be able to confirm but from what I can see your PC doesn't have enough graphics power for OBS to start :-( If I can find the minimum requirements I'll let you know.
 
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