HELP - Unhandled exception: c0000005 Fault address: 7FFC9315B3EC ((null))

Kuma-Berlin

New Member
I tried everything by now.

Re-install of all drivers

Re-installed Visual Studio 2019

Re-install of OBS

Uninstall of unneed software

Can someone help me?
 

Attachments

  • Crash 2023-05-26 02-22-13.txt
    327 bytes · Views: 22
  • Crash 2023-05-26 17-14-43.txt
    327 bytes · Views: 18

R1CH

Forum Admin
Developer
Please include a regular OBS log. Judging by the lack of details in the crash log, you are running out of memory.
 

Kuma-Berlin

New Member
On a 32 GB PC that sounds strange.

But here you go.
 

Attachments

  • 2023-05-26 17-28-08.txt
    232.3 KB · Views: 14
  • 2023-05-26 17-37-00.txt
    325.2 KB · Views: 6
  • 2023-05-26 16-51-41.txt
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  • 2023-05-26 17-02-11.txt
    275.6 KB · Views: 1
  • 2023-05-26 17-15-47.txt
    318.2 KB · Views: 3

R1CH

Forum Admin
Developer
Try keeping task manager open and an eye on the OBS memory usage to see if it continually increases. One of your 3rd party plugins may have a memory leak. Also the plugin $RN6606F.dll looks very suspicious - what is that?
 

Kuma-Berlin

New Member
Ok I will delete the plugins and see how this works.

I deleted StreamFX and allready got a different error.
 

Attachments

  • 2023-05-26 22-31-46.txt
    287 KB · Views: 6

Kuma-Berlin

New Member
I now uninstalled all of OBS and any plugin I could find.

I even Installed it new on a different drive.

Still I'm getting this crash report everytime I launch it.
 

Attachments

  • 2023-05-26 22-56-36.txt
    77.3 KB · Views: 11

R1CH

Forum Admin
Developer
StreamDeck and StreamFX are still loading in that log. Is the crash log still empty? Does it appear immediately on load or after a while?
 

Kuma-Berlin

New Member
The crash log is the one attached.

I uninstalled both plugins. And have no idea why they are still being loaded.

Is there maybe a registry entry or anthing that lets OBS think that these uplugins are still pressent ?
 

Kuma-Berlin

New Member
Sorry here it is
 

Attachments

  • Crash 2023-05-26 23-15-01.txt
    121.2 KB · Views: 5
  • Crash 2023-05-26 23-05-41.txt
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  • Crash 2023-05-26 23-08-26.txt
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  • Crash 2023-05-26 23-10-49.txt
    127.1 KB · Views: 5

Kuma-Berlin

New Member
I guess I found it.

I had to activate windows to show all hidden files and folders.

Then go to C:\ProgramData\obs-studio and delete the plugins folder.

Now I will run some tests and see if everything runs fine.
 

Kuma-Berlin

New Member
Ok now its saying vtsvirtualwebcam64.dll is the issue.

I will see if I can find anything on this.

If you know this error please let me know.

And thanks for all the help so far.
 

Attachments

  • Crash 2023-05-27 00-12-01.txt
    150 KB · Views: 11

Kuma-Berlin

New Member
1685139887128.png




And the memory for obs-browser-page is skyrocketing.
 

Kuma-Berlin

New Member
So yeah its a memory leak.

I have no idea why it happens.
But I can prevent it from happening by manualy closing the obs-browser-page process in the task manager.
 

PaiSand

Active Member
The last crash shows a vtuber app crashing. Previous ones is streamfx.
Uninstall all plugins. Then uninstall and reintall OBS. Make sure your vtuber app is updated too and compatible with OBS 29.
Always check the plugins are updaed and compatible with the current version of OBS you're running.

Browser sources do consume resuorces, and the more you add the more consumption. Add to this any web browser you have open as each tab causes the same.
 

Kuma-Berlin

New Member
Thanks a lot for the help.

I already removed all the plugins.

And the crashes it looks like all of them came from the memory leak.

What I mean is that the leak used up all the system memory and the crashes then happend pointing at plugins and any sort of .dll's
Kinda missleading in the error finding process.

Right now I'm checking all the browser sources to find the one causing it.
But since now where I manualy terminate the process before the leak gets to big I now dont face any more crashes sofar.
 
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