Question / Help HELP! No Audio with Windows Capture - Audio mixer has nothing in it

[Hols_79]

Hi everybody

I really hope you can help, I'm supposed to be streaming live this weekend and I'm running into problem after problem after problem after problem.

Latest problem is that Windows Capture has just completely lost sound. Doesn't matter which windows capture I add, there's no longer any sound. Yesterday it had sound. Today no sound.

The particular windows capture I added was a zoom meeting from the zoom app and yesterday the sound was working fine.
Today I took these steps:
- Opened OBS
- Zoom windows capture showing nothing (obvs, hadn't yet opened a new meeting)
- Opened zoom meeting in app
- Zoom windows capture now showing Zoom meeting
- Audio mixers not present at all

I have removed and re-added the Windows Capture
I have removed, closed zoom app, closed OBS, restarted computer, opened zoom app, opened OBS, then re-added the windows capture
I have tested doing a windows capture of zoom in a browser - again I got video but no audio

Just to clarify, I cannot even adjust audio settings because there's NOTHING in my mixer window

REALLY panicking about having this fixed in time, help appreciated!

Thanks
Holly

 

[Hols_79]

Still having problems with this, is this a known issue? Should I be reporting it as a bug?