Question / Help Help me figure out what's crashing my streams

[wonderwez]

Been having several mid-stream crashes the past few streams. I've uploaded a log and the crash report as well. I updated OBS to the most-recent version before stream today in the hopes that whatever was crashing it in the prior few days would have been corrected with the update. Seems that didn't help. Also, if it helps, I'm playing Resident Evil 7 on Xbox One through an Elgato HD60, and on at least two occasions, the crash had occurred immediately after a save point in the game. Not sure if there's a problem with the game maybe that's causing the elgato to overload OBS maybe? Again, I'm completely green on troubleshooting crashes, so help is very appreciated. Thanks!

 

[wonderwez]

adding the log since it doesn't appear to have attached to the above...

 

[wonderwez]

bumping for any help. Thanks!

 

[wonderwez]

Bump

 

[EBrito]

Elgato causes your crash.

Maybe this helps:
https://www.reddit.com/r/ElgatoGaming/comments/410vjc/obs_crashes_when_i_make_elgato_hd60_as_video/

 

[wonderwez]

I realized I had two copies of OBS installed (a 32-bit and a 64-bit version), and had the 32-bit version pinned to the taskbar. I will try running the 64-bit version as administrator on the next stream. My confusion is that everything had been running fine and dandy for many dozens of streams on various platforms (xbox, PC, etc.) over months of time, and only recently did the crash problems come up.

Might I ask what in the log(s) confirmed that Elgato was the culprit? I'm just curious.

 

[EBrito]

Elgato HD is usual suspect.