So I've been live streaming fitness classes every single day for 2 years on my MACBOOK PRO and about 2 weeks ago live streaming wouldn't work. Contacted Wix and they say it's an issue with just my site. Sent log file and they suggested changing the OBS settings in Output, Video and Base Canvas which I did and it still doesn't work. Anyway, yesterday upgraded on MB PRO to Monterey and it still doesn't work.
MB PRO is running OS Monterey 12.3.1 and OBS 27.0.1 (I downgraded this morning from latest version in case there was an issue with that but it made no difference)
I also have a MACBOOK AIR and it used to work on that too but doesn't anymore. Just tried to go live and all I get it a black screen and a spinning white circle BUT this time it did actually capture the 2 min live test and the file put itself up there even though it couldn't be viewed live.
MACBOOK AIR is running OS 10.5.4 Catalina and OBS 26.1.2 just like the iMAC which works perfectly.
The tried streaming from my iMAC instead and it works perfectly. OBS settings are IDENTICAL to the other computers or were until I reduced the resolution etc on the Pro but that shows that Wix's server CAN deal with the higher resolutions as it has been for the last 2 years. On the iMac you view the live class perfectly and it then puts itself up on the site.
iMAC is running 11.2 Big Sur and OBS 26.1.2
It's a mess. It isn't the resolution and I can't work out why it works perfectly on one machine, poorly and intermittently on another and not at all on the one I need it to! I'm at the end of my tether because I can't nail down what the problem is and I don't know where to start.
I've attached Log files from MB Pro where it doesn't work, the iMAC where it works perfectly and 2 from the MB AIR as it doesn't work properly
MB PRO is running OS Monterey 12.3.1 and OBS 27.0.1 (I downgraded this morning from latest version in case there was an issue with that but it made no difference)
I also have a MACBOOK AIR and it used to work on that too but doesn't anymore. Just tried to go live and all I get it a black screen and a spinning white circle BUT this time it did actually capture the 2 min live test and the file put itself up there even though it couldn't be viewed live.
MACBOOK AIR is running OS 10.5.4 Catalina and OBS 26.1.2 just like the iMAC which works perfectly.
The tried streaming from my iMAC instead and it works perfectly. OBS settings are IDENTICAL to the other computers or were until I reduced the resolution etc on the Pro but that shows that Wix's server CAN deal with the higher resolutions as it has been for the last 2 years. On the iMac you view the live class perfectly and it then puts itself up on the site.
iMAC is running 11.2 Big Sur and OBS 26.1.2
It's a mess. It isn't the resolution and I can't work out why it works perfectly on one machine, poorly and intermittently on another and not at all on the one I need it to! I'm at the end of my tether because I can't nail down what the problem is and I don't know where to start.
I've attached Log files from MB Pro where it doesn't work, the iMAC where it works perfectly and 2 from the MB AIR as it doesn't work properly