TheRadioNetwork
New Member
Hello,
Log is attached --- First off --- I want to thank the community in advance because I've come here to solve many a problem over the last two years and have been able to by simply browsing the forums for others who had experienced the same thing. This is my first time posting because I've come up empty on the forum search.
A Brief History:
- I've been using OBS to stream high school football/basketball games using a variety of El Gato HD60 s/+ and Acer Nitro laptops for two years.
- I did this for a radio station I managed last year using 3 different broadcast kits for 3 different high schools with out having the issue I have now.
- We broadcasted to Youtube/Facebook and used Restream to stream to both.
- I took a new job in a different city and bought two sets of mirror image equipment I used last year to do the games here.
The Problem:
I use the analog input on the El Gato's to take in sound from JKAudio Remote Mix 3.5 Mixers since we had several at the station -- audio into OBS is great, sounds great on local recordings. The issue is on the actual live stream. To both Youtube and Facebook, independently and using multi-cast with restream.io
Example:
I am watching the following Youtube Archive of one of my employees games on my current desktop computer (Windows 10 on older Phenom x6 build)-- both the broadcast/game audio and the commercials audio sound perfect in my headset. I started viewing at -1:16:00. I pulled up the same game on my Iphone , and another employees Galaxy Note , and it sounds like this:
This also happens on certain computers, where the video commercials in the game sound perfect -- but the broadcasters audio sounds horrible. I've linked two videos of the sound I hear on some devices.
1- The garbled sound of the broacasters https://youtu.be/UuCuzesyW8s
2- The video ads audio playing perfect then back to garbled: https://youtu.be/xKB85_fl2eo
We use the audio from the video streams as our radio broadcast --- we just pull up the feed and air it through the broadcast mixer consoles. We've had this garbled audio issue several times , but haven't been able to reproduce it steadily on either of the machines we use to mix into the broadcast consoles. I say this to note that this issue exists on the live stream and on the archive.
Accidental Fix:
I did accidently discover that if only one audio channel is being used , the issue appears to disappear. The way I discovered this -- most old AM radio stations are still mono even though it is possible to do stereo broadcasts using AM --- our mixer was still wired for mono on that station and it worked fine ---I replicated this by putting a RCA cable in line between the computer and the mixer board on one of the FM stations in Stereo and disconnected one channel --and the audio suddenly worked for both the broadcaster and the commercials.
I've been scratching my head on this for weeks , I thought for a long time it was our mixer consoles , something to do with balanced/unbalanced audio wiring perhaps --- but the fact that it acts like this on the archive on my phone and other devices leads me to believe that the issue lies in the encoding. Audio Bitrate/sample rate maybe?
Thanks for your help in advance.
TRN
Log is attached --- First off --- I want to thank the community in advance because I've come here to solve many a problem over the last two years and have been able to by simply browsing the forums for others who had experienced the same thing. This is my first time posting because I've come up empty on the forum search.
A Brief History:
- I've been using OBS to stream high school football/basketball games using a variety of El Gato HD60 s/+ and Acer Nitro laptops for two years.
- I did this for a radio station I managed last year using 3 different broadcast kits for 3 different high schools with out having the issue I have now.
- We broadcasted to Youtube/Facebook and used Restream to stream to both.
- I took a new job in a different city and bought two sets of mirror image equipment I used last year to do the games here.
The Problem:
I use the analog input on the El Gato's to take in sound from JKAudio Remote Mix 3.5 Mixers since we had several at the station -- audio into OBS is great, sounds great on local recordings. The issue is on the actual live stream. To both Youtube and Facebook, independently and using multi-cast with restream.io
Example:
I am watching the following Youtube Archive of one of my employees games on my current desktop computer (Windows 10 on older Phenom x6 build)-- both the broadcast/game audio and the commercials audio sound perfect in my headset. I started viewing at -1:16:00. I pulled up the same game on my Iphone , and another employees Galaxy Note , and it sounds like this:
This also happens on certain computers, where the video commercials in the game sound perfect -- but the broadcasters audio sounds horrible. I've linked two videos of the sound I hear on some devices.
1- The garbled sound of the broacasters https://youtu.be/UuCuzesyW8s
2- The video ads audio playing perfect then back to garbled: https://youtu.be/xKB85_fl2eo
We use the audio from the video streams as our radio broadcast --- we just pull up the feed and air it through the broadcast mixer consoles. We've had this garbled audio issue several times , but haven't been able to reproduce it steadily on either of the machines we use to mix into the broadcast consoles. I say this to note that this issue exists on the live stream and on the archive.
Accidental Fix:
I did accidently discover that if only one audio channel is being used , the issue appears to disappear. The way I discovered this -- most old AM radio stations are still mono even though it is possible to do stereo broadcasts using AM --- our mixer was still wired for mono on that station and it worked fine ---I replicated this by putting a RCA cable in line between the computer and the mixer board on one of the FM stations in Stereo and disconnected one channel --and the audio suddenly worked for both the broadcaster and the commercials.
I've been scratching my head on this for weeks , I thought for a long time it was our mixer consoles , something to do with balanced/unbalanced audio wiring perhaps --- but the fact that it acts like this on the archive on my phone and other devices leads me to believe that the issue lies in the encoding. Audio Bitrate/sample rate maybe?
Thanks for your help in advance.
TRN