Bug Report GameCapture Frozes with Heroes of The Storm latest build

[TheDamnedKirai]

Hello.

I was just streaming Heroes Of The Storm fine with OBS without any problem until I updated to the last released version OBS Studio 0.14.2 with Browser.

From that moment, the Game Capture screen just goes frozen when there is a change between the loading screen and the actual game, and the only thing I have found to workaround this is to manually Open the GameCapture source, change a random parameter and then put it back.

Then it works fine till the Loading Match screen appears again and the freeze comes again.

Dunno where to look to have a clue.

Thank you all in advance

EDIT: I'm using x264 encoding.

 

[Mroczny_Gustaw]

pls post full log with streaming in it https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/

 

[TheDamnedKirai]

Here it is the log, I see a lots of

23:27:03.141: [game-capture: 'HeroesOfTheStorm'] d3d9_shtex_capture: StretchRect failed (0x8876086C)

in it.

 

[Mroczny_Gustaw]

Im not sure what it can be, if it was ok before game update, they probably broke something, thousands of these errors are not looking good

 

[TheDamnedKirai]

It seems I may have fixed reinstalling OBS Studio from scratch under C:/obs-studio and not C:/Programs Files/obs-studio.

Made 3 games so far without freezes

 

[mariokartman]

It seems I may have fixed reinstalling OBS Studio from scratch under C:/obs-studio and not C:/Programs Files/obs-studio.

Made 3 games so far without freezes

This did not work for me. I uninstalled/reinstalled it under C:\obs-studio, and the first game worked fine. The 2nd game still exhibited the issue.

 

[TheDamnedKirai]

I have had this problem again. It needs some further investigation

 

[ShiningBZH]

Hi , i got the same problem but i play on Rainbow six : https://obsproject.com/forum/threads/bug-on-the-stream-but-not-on-my-pc.48402/

 

[TheDamnedKirai]

This is not the same problem at all. I stream without problem, till it frozes when the loading screen ends. and it also frozes locally, then I have to open the Game Capture, change a random flag, and then it's k

 

[TheDamnedKirai]

I have just downgraded to 14.1, the problem is still there, I think something changed with the latest Heroes of The Storm Patch, and when the loading screen goes to game screen, OBS just loses the focus on the game window making the stream freeze on the loading screen.

 

[TheDamnedKirai]

Just found this problem is really common:

http://eu.battle.net/heroes/en/forum/topic/17611601351