Question / Help Film freezes randomly

[stiaus]

We use OBS to film basketball practice and some days the program works just fine, while other days the mp4 file keep freezing. You cannot tell anything is wrong from the screen on the computer, but when the file is saved and we re-watch it it keeps freezing. This happens randomly. For example, 2 days ago the first part of the film was fine, the middle part kept freezing and the last part was fine again (we did not stop recording, or touch any of the cords at all). The next day everything worked perfectly fine. Does anyone have the same problem?

 

[Narcogen]

Include a log file if you have a problem: here's how

 

[stiaus]

11:20:06.071: CPU Name: Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz
11:20:06.071: CPU Speed: 2700MHz
11:20:06.071: Physical Cores: 4, Logical Cores: 8
11:20:06.071: Physical Memory: 16384MB Total
11:20:06.071: OS Name: Mac OS X (NSMACHOperatingSystem)
11:20:06.071: OS Version: Version 10.13.6 (Build 17G65)
11:20:06.071: Kernel Version: 17.7.0
11:20:06.074: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
11:20:06.074: Portable mode: false
11:20:06.200: OBS 22.0.3 (mac)
11:20:06.200: ---------------------------------
11:20:06.201: ---------------------------------
11:20:06.201: audio settings reset:
11:20:06.201: samples per sec: 44100
11:20:06.201: speakers: 2
11:20:06.203: ---------------------------------
11:20:06.203: Initializing OpenGL...
11:20:07.077: Loading up OpenGL on adapter ATI Technologies Inc. AMD Radeon Pro 455 OpenGL Engine
11:20:07.077: OpenGL loaded successfully, version 4.1 ATI-1.68.20, shading language 4.10
11:20:07.140: ---------------------------------
11:20:07.140: video settings reset:
11:20:07.140: base resolution: 1920x1080
11:20:07.140: output resolution: 1920x1080
11:20:07.140: downscale filter: Bicubic
11:20:07.140: fps: 30/1
11:20:07.140: format: NV12
11:20:07.140: YUV mode: 601/Partial
11:20:07.141: Audio monitoring device:
11:20:07.141: name: Built-in Output
11:20:07.141: id: AppleHDAEngineOutput:1F,3,0,1,1:0
11:20:07.141: ---------------------------------
11:20:07.152: os_dlopen(libpython3.6m.dylib->libpython3.6m.dylib): dlopen(libpython3.6m.dylib, 1): image not found
11:20:07.152:
11:20:07.152: [Python] Could not load library: libpython3.6m.dylib
11:20:07.314: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
11:20:07.334: [obs-browser]: Version 2.1.6
11:20:07.378: os_dlopen(/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib->/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib): dlopen(/Applications/VLC.app/Contents/MacOS/lib/libvlccore.dylib, 1): image not found
11:20:07.378:
11:20:07.378: Couldn't find VLC installation, VLC video source disabled
11:20:07.378: Ignoring old obs-browser.so version
11:20:07.378: ---------------------------------
11:20:07.378: Loaded Modules:
11:20:07.378: vlc-video.so
11:20:07.378: text-freetype2.so
11:20:07.378: rtmp-services.so
11:20:07.378: obs-x264.so
11:20:07.378: obs-vst.so
11:20:07.378: obs-transitions.so
11:20:07.378: obs-outputs.so
11:20:07.378: obs-filters.so
11:20:07.378: obs-ffmpeg.so
11:20:07.378: obs-browser.so
11:20:07.378: mac-vth264.so
11:20:07.378: mac-syphon.so
11:20:07.379: mac-decklink.so
11:20:07.379: mac-capture.so
11:20:07.379: mac-avcapture.so
11:20:07.379: linux-jack.so
11:20:07.379: image-source.so
11:20:07.379: frontend-tools.so
11:20:07.379: coreaudio-encoder.so
11:20:07.379: ---------------------------------
11:20:07.379: ==== Startup complete ===============================================
11:20:07.684: All scene data cleared
11:20:07.684: ------------------------------------------------
11:20:07.702: coreaudio: failed to find device uid: com_blackmagic_design_iokit_DeckLink_AudioInputEngine:0, waiting for connection
11:20:07.703: coreaudio: failed to find device uid: com_blackmagic_design_iokit_DeckLink_AudioInputEngine:0, waiting for connection
11:20:07.997: coreaudio: failed to find device uid: com_blackmagic_design_iokit_DeckLink_AudioInputEngine:0, waiting for connection
11:20:08.009: Switched to scene 'Scene'
11:20:08.010: ------------------------------------------------
11:20:08.010: Loaded scenes:
11:20:08.010: - scene 'Scene':
11:20:08.010: - source: 'Blackmagic Device' (decklink-input)
11:20:08.010: ------------------------------------------------

 

[Narcogen]

That's a startup log only with no streaming session. You need to start a recording or streaming session, observe the problem you want explained, then quit the program and upload that log.

Also please either use the built-in tool to upload it as a link or put it at pastebin or hastebin; full logs can be much too log to put directly in the forum post.