Facebook Live audio missing from OBS broadcast

Big Dave

New Member
We have been using OBS & Facebook Live for 4 years. Last weekend's church broadcast video went fine, but the audio was missing. We cannot find anything that has changed. We have no message from Facebook that there was a copyright violation. All program updates are up to date. OBS outputs seem to be there. We are stumped. I have attached the latest log file. Please help.
 

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Lawrence_SoCal

Active Member
Any plugins? I see you updated to 32.0, which I would NOT have advised... always a good idea to let things settle down a bit. I prefer to not run on the cutting edge with stuff that is important.

That log does not appear to be from a Streaming / Recording sessions, which has important details

And unlikely related, but I see a mismatch in audio sample rates from all of your devices vs
14:27:39.977: [DShow Device: 'Video Capture Device'] settings updated:
14:27:39.977: video device: USB Capture SDI
...
14:27:40.057: sample rate: 44100

hopefully you aren't using the audio from that video capture device? if you are, you should resolve audio sampling rate mismatch

For our HoW service, we Record locally, as well livestream. If you do the same, does your local Recording have Audio?
Do you use /FB's Live/Producer? I'm assuming you don't? We do, as important to have a 'digital' usher (Yes, there are other ways), and to check for exactly this sort of thing. on /Live/Producer, you'll have an indication of audio bitratre

Facebook has changed the back-end over time, without notice, so a chance something off between your stream output settings, and FB's input expectations (or any number of minor glitches] that could cause a problem. What did Facebook's stream session log indicate?

Have you tried again (test stream, not make it public) to see if a one-time issue, or if problem persists?
 
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