Bug Report Entire PC Crashes when starting OBS Studio

[ThePhoenixSol]

When ever i go to start OBS studio, a few seconds pass and then my entire PC freezes with a loud noise going off, and I have to hard restart it, and this happens EVERY time I try. Then when I go to look at the log, it says it can only find 2GB of physical Ram when I have 8GB and a 64-bit system.

Spoiler: The Log

15:33:17.153: CPU Name: AMD A6-6400K APU with Radeon(tm) HD Graphics
15:33:17.213: CPU Speed: 4329MHz
15:33:17.213: Physical Cores: 1, Logical Cores: 2
15:33:17.213: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 4 gigs max is normal for 32bit programs)
15:33:17.213: Windows Version: 10.0 Build 10586 (revision: 0)
15:33:17.213: Aero is Enabled (Aero is always on for windows 8 and above)
15:33:17.274: OBS 0.13.4 (windows)
15:33:17.274: ---------------------------------
15:33:17.275: ---------------------------------
15:33:17.275: audio settings reset:

What the heck could be causing this? and how would I fix it?
My assumptions are the Ram its finding is the issue, but I don't know how to fix this.

 

[Suslik V]

Maybe some setups in audio goes wrong. Try to setup Stereo at Windows environment, use it at 44100 Hz (or 48000 Hz, 16/24 bit).

 

[ThePhoenixSol]

Maybe some setups in audio goes wrong. Try to setup Stereo at Windows environment, use it at 44100 Hz (or 48000 Hz, 16/24 bit).

its currently set to 192000 hz 24bit. should i lower it?

 

[Suslik V]

Try, why not?

 

[ThePhoenixSol]

Try, why not?

Didnt work

 

[Suslik V]

At least, you didn't see difference in sound quality...

try Studio portable mode in different folder (place folder in trust list of your security software): https://obsproject.com/forum/resources/obs-and-obs-studio-portable-mode-on-windows.359/

Also, try 32bit version of the program when you'll become portable.

 

[ThePhoenixSol]

At least, you didn't see difference in sound quality...

try Studio portable mode in different folder (place folder in trust list of your security software): https://obsproject.com/forum/resources/obs-and-obs-studio-portable-mode-on-windows.359/

Also, try 32bit version of the program when you'll become portable.

that did not work either. also note this issue is only with OBS Studio, i have no issues with OBS classic... other than too much CPU usage, but it works XD

 

[Suslik V]

Can you disable sound card in your bios? Just to be sure that problem still persist. And you cannot run OBS Studio without/with audio hw present. After tests (I'll recommend portable) enable it again.

 

[Harold]

So your system is suffering from a bluescreen?

 

[Suslik V]

So your system is suffering from a bluescreen?

I think, he hear infinite sound loop (medium frequency) and manually resetting PC. But let him explain more.

 

[ThePhoenixSol]

I think, he hear infinite sound loop (medium frequency) and manually resetting PC. But let him explain more.

So your system is suffering from a bluescreen?

Your correct. Its not a blue screen, just an infinite audio loop.