Encoder Error

NyxieSinclair

New Member
My stream is constantly crashing with an encoder error, I keep resetting my obs, changing the settings, I have tried everything. It's driving me insane, please help? These are the logs from todays stream, it crashed 5 times. Please help
 

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PaiSand

Active Member
Please provide the crash report. You attached only log files.
Anyway, the most probable cause of this behavior is the streamelemts plugin which is known to cause this problems and other issue too.

To completely remove it you need to first use the uninstaller they provide, then look inside %appdata%\obs-studio\ folder and manually delete the files they keep in here for no reason and explanation because this files keep interacting with OBS. Now, uninstall OBS and reinstall it in order to fix any other change may have done on OBS.
Stay away from this kind of plugins.

Then, test it. It should work just fine.

Remember to backup your profile, scene collection and other plugins config before uninstalling OBS.
 

PaiSand

Active Member
That's an old crash report caused by vertical canvas.
If there's no crash report, then something else is causing the program to close.

streamelements plugin is known to cause this kind of issues.
Please remove it as described in the previous post.

Make sure the other plugins you have are updated and compatible with the version of OBS you're running.
This is caused by plugins:
21:56:32.987: Number of memory leaks: 57
Remove any other plugin you're not using.

Also, please review and follow directions and recommendations on the analyzer

Any other issue with a plugin is advised that you ask directly on the Discussion section of each plugin page.
 
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NyxieSinclair

New Member
Hi, I did everything you previously suggested but the issue is still happening. OBS didnt crash so there are no crash reports but the same error kept coming up and stopping the live stream. Are you able to provide any more advice on this?
 

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PaiSand

Active Member
Not clear where exactly is the issue but an educated guess tells me the problem can be found on the vertical canvas.
It's really confusing because you changed the setting on various of the tests. If you're not going to use Twitch's enhanced broadcasting then don't enable it. Not sure if you can use it along with vertical canvas or other plugins that uses other encoders. There's a physical limit on the amount of encoders you can run at the same time.

And if you can remove the streamelements browser sources wile doing the test, so it don't pester the log files and are a bit less hard to read, much appreciated. No need to post several log files, just one where the issue happens.

In the case the issue is on the vertical canvas plugin, you have to contact the developer of this plugin.
 
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