Elgato red lights flashing even though HDCP disabled on PS5. No Capture. Please Help!

[berrypicklepie]

Hi Everyone,

Totally new here. I've been battling with my Elgato HD60S for a couple of weeks now with no luck. I will try to summarize this as best as possible!

- I've watched countless videos on the proper setup, and have followed all the steps
- I've made sure over and over again that HDCP is NOT enabled
- OBS Link is installed as well as the NDI plugins as recommended on the Elgato website
- I'm trying to stream on Twitch with my PS5 through my Mac

- my game feed comes through in Game Capture HD but not Streamlabs or OBS. OBS gives me a message that says "Please select capture device"

- OBS Links to the capture card

Now here's the thing - every time I unplug the capture card and re-plug it in, it flashes white twice and then it flashes all 7 red dots together at once. I've tried different HDMI cables, different USB cables...etc. No matter what, it still flashes red - even when i plug in the elgato to my Mac before it's attached to my PS5 and/or Screen. It's behaving as though the HDCP is blocking it but the HDCP is disabled..

I'm using a MacBook Air M1 with Monterey 12.0.1 for the operating software. I'm at my wits end - I don't know what else to try!?

Any help would be so appreciated!

 

[Turbomatic]

Hey I'm having identical issue on PC!! Did you ever figure it out by any chance ?

 

[laitos]

Oh boy. Didn't get a response from 2022. Here I am from 2024... help..

 

[berrypicklepie]

Oh boy. Didn't get a response from 2022. Here I am from 2024... help..

My issue ended up being that the Elgato I had didn't work with the M1 chip in my Mac laptop. I had to return it and upgrade to the HD60x. I hope that helps!

 

[kinggeno1]

Nope, the problem still persists with the new Elgato HD60 X. I've had no problems until now, suddenly it's doing exactly what you just described and I've had it for over a year.