Question / Help Elgato randomly loses audio on OBS

WWEdeadman

New Member
So, I have a problem with OBS randomly not putting through any audio from my Elgato, even though the Audio bar in the Mixer shows activity, as if the audio gets through. I also get normal audio on my TV, which is connected to the Elgato, so the device isn't the problem.

It happens on both PS4 and PS3 input, and just randomly mutes the Elgato footage on the Stream+Recording, while the mixer still says its getting audio. This is really annoying, and I can't figure out how to solve this. The only way I get the audio back on is by deactivating and re-activating the Elgato in the OBS settings. And it just randomly cuts out again after a while.

Example from streaming today: http://www.twitch.tv/wwedeadman/v/46724317 Audio cuts 44 seconds into this recording.
(That was a capture from a PS TV, using the PS4 input on the Elgato)

As I said, it also happens with my PS4 and PS3. Any ideas?

Log file of that stream I posted further up is attached
 

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  • 2016-02-17 20-13-01.txt
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belboz

Member
You are using 0.13.1.rc1

It had an issue many of us discovered where sometimes we would get no audio in the stream or recording even with activity in the mixer, or it would cut out or in at times.

Update and see if your issue is fixed.
 
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