Bug Report Elgato HD60 Frame Rate Drop

[Mitchell Kane]

Hi. So with the Multi platform version of OBS, there is a HUGE frame rate issue. I have it set to 720p base AND scaled resolution at 60fps, as well as using device default selected to 720p with 60fps checked in the device properties. It doesn't matter WHAT resolution is selected, this frame issue still happens. It's not a minor drop either, it can be anywhere from 15-25 frames, even when everything is set to 60.

Also, whenever you load up OBS, you have to go to configure device in the HD60 properties, and check "Enable 60fps" because it is always unchecked by default when it's loaded up. As well, it doesn't matter what renderer is selected, as I have tried both OpenGL and Direct3D 11.

All in all, I LOVE what you guys have done with the program, but there are still some bugs that need to be worked out (although that is understandable considering this is an early version of the software.)

If anyone can give me a hand, or at least let me know that this has been seen by the devs that would be greatly appreciated. Thanks for your time.

 

[dodgepong]

Please post a log.

 

[Mitchell Kane]

Here is what came up when viewed the current log



17:37:10: OBS 0.10.1 (windows)
17:37:10: CPU Name: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz
17:37:10: CPU Speed: 3093MHz
17:37:10: Physical Cores: 4, Logical Cores: 4
17:37:10: Physical Memory: 4095MB Total, 4095MB Free (NOTE: 4 gigs max is normal for 32bit programs)
17:37:10: Windows Version: 6.2 Build 9200
17:37:10: audio settings reset:
samples per sec: 48000
speakers: 2
buffering (ms): 1000

17:37:10: ---------------------------------
17:37:10: Initializing D3D11..
17:37:10: Available Video Adapters:
17:37:10: Adapter 0: NVIDIA GeForce GTX 970
17:37:10: Loading up D3D11 on adapter NVIDIA GeForce GTX 970 (0)
17:37:10: D3D11 loaded sucessfully, feature level used: 45056
17:37:11: video settings reset:
base resolution: 1280x720
output resolution: 1280x720
fps: 60/1
format: RGBA
17:37:11: GPU conversion not available for format: 6
17:37:11: No blackmagic support
17:37:11: Failed to start search for DeckLink devices
17:37:11: output 'adv_stream' (rtmp_output) created
17:37:11: output 'adv_file_output' (flv_output) created
17:37:11: encoder 'recording_h264' (obs_x264) created
17:37:11: encoder 'streaming_h264' (obs_x264) created
17:37:11: encoder 'adv_aac0' (ffmpeg_aac) created
17:37:11: encoder 'adv_aac1' (ffmpeg_aac) created
17:37:11: encoder 'adv_aac2' (ffmpeg_aac) created
17:37:11: encoder 'adv_aac3' (ffmpeg_aac) created
17:37:11: service 'default_service' (rtmp_common) created
17:37:11: WASAPI: Device 'Speakers (High Definition Audio Device)' initialized
17:37:11: source 'Desktop Audio' (wasapi_output_capture) created
17:37:11: source 'Scene' (scene) created
17:37:11: source 'Elgato' (dshow_input) created
17:37:13: Update check: latest version is: 0.10.0

 

[Mitchell Kane]

I've also tried changing the colour format and it doesn't change anything.

 

[Lain]

Need a more extensive log file, this log file is somewhat limited and didn't contain an actual recording/streaming session with encoding.

 

[Frank g.]

Please help I am having the same exact issue. I downloaded the updates today haven't been on in a while and now when I stream it works perfectly for a few min then gets really choppy in my obs window and I can't fix the issue.

 

[Lain]

Frank g. - Please post a log file. You can generate a link to your log file via Help Menu -> Log Files -> Upload Last Log File. Generate us a link and link it here, please.