Question / Help Elgato Gamecapute HD & HD60 Pro - Same Device Name

[todai1]

Hello All,

I am trying to see if there is a solution to my problem. I stream using the following:

OBS Studio
Windows 10 Pro 64Bit
Elgato Gamecapture HD
Elgato HD60 Pro

For whatever reason when it try to use my Elgato Gamecapture HD it seems to share the same device name as my HD60 Pro. Is there some sort of a workaround to prevent this from happening? Because they share the same name each time I want to switch between the two devices I have to adjust the audio to synchronize with the timing of the video for that device. I find my self streaming less retro games because of the constant adjustment of settings to switch back and forth between each capture device.


I feel like the solution I am looking for seems similar if not identical to this previous post/solution. Any suggestion or advice would be much appreciated. Thanks for your time & assistance

https://obsproject.com/forum/threads/2-elgato-one-pc-with-obs-stream.47937/


Sincerely,

Todai1

 

[Suslik V]

You can rename Source: right-click>Rename (new name should double to the Mixer).
I think, you can deactivate one device and keep it in the scene (is there 'Deactivate' button in source properties?).

 

[Osiris]

Only Elgato can really fix this.

 

[todai1]

Here was the response from Elgato... Ill give the profile suggestion a test, but using two computers is kind of a bit much =(


From Elgato Support:


Todai1,

The original Elgato Game Capture HD unit, and the more recent Elgato Game Capture HD60 Pro, can't work at the same time with OBS, and they can't work at the same time with the Elgato Game Capture HD software.

Thus, if you want to use both with unique settings, you would have alternate between them, as you are doing now, or use two separate PCs.

It's also possible that two separate PC user accounts on the same PC would work - you would log into each account, which would keep it's unique settings.

Either way, you wouldn't be able to use both on the same live stream at the same time.

Let me know if you have any other questions.


Customer Support
Elgato Systems LLC