Question / Help Elgato Game Capture HD60 S freezes after a few minutes

Ceraph1216

Ceraph1216

New Member
Lately whenever I try to use my Elgato Game Capture HD60 S with OBS the input will freeze for about 5-10 seconds after running for a few minutes (maybe 5-10 minutes). Once the freeze happens, the frame drops severely (I get a frame every few seconds). Restarting OBS fixes the issue for a few minutes and then it starts all over again. Any ideas or solutions would be greatly appreciated.

Below are my PC specs:
Processor: AMD FX9tm)-6350 Six-Core Processor 3.90 GHz
Installed memory (RAM): 8.00 GB
OS: Windows 10 Pro 64 bit
graphics card: NVIDIA GeForce GTX 960


Here is a link to my log file: https://gist.github.com/anonymous/1c18ebe726dec393a22ba92e048a7650

Thanks,
Ceraph
 
"Elgato Game Capture HD60 S" is USB 3.0.
The problem might be the USB 3.0 software drivers or outdated USB 3.0 hardware controller on old AM3+ motherboard.
If possible, try a different computer or get a USB 3.1 gen 2 PCI-E x4 card which is for sure fast enough for USB 3.0 devices.
 
Side point: Don't use 3rd party ANYTHING when it comes to high interrupt/bandwidth devices (like a capture card or your hard drives). So make sure your Elgato is hooked up to an AMD USB3 port, and if those don't exist (and you don't have any NEC/VIA/TI USB3 ports on your computer) get an expansion card like sam686 mentioned.

Same for your HDD/SSD any other stuff. If you hook it up to a Marvell or Asmedia anything, you're going to have a horrible life of issues.
 
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