Question / Help Elgato Game Capture HD with OBS Studio & PS3 - Troubleshooting Delayed Audio

[TheGwardian]

Hello everyone! I'm having some problems with troubleshooting my Elgato Game Capture HD with OBS Studio 0.16.2 & PS3. I have a major audio delay and I'm not sure what to do about it.

Here is a video where I go over my settings, what I'm doing, and trying to do (I'm trying to help you help me): https://youtu.be/s1wdqZs_A0U

I just need your help! :)

My full specs are:

PC:

* Windows 10 Pro 64-bit (Version 1607 OS Build 14393.351)
* Rosewill THOR V2 Case
* NVIDIA GeForce GTX 1080 Founder's Edition GPU
* Thermaltake NiC C5 CPU Cooler
* Rosewill SSD/HDD Mountaing Kit with 60mm Fan
* CORSAIR Vengeance 16GB RAM
* CORSAIR HX850i 850W Power Supply
* Intel i7-4790k CPU
* ASRock Z97 Extreme6 Intel Motherboard
* Samsung 840 EVO 120GB SSD
* Samsung 850 EVO 120GB SSD
* Samsung 950 PRO PCIe NVMe M.2 SSD
* Western Digital Blue 1TB Drive x 2


Audio

* Blue Yeti Mic
* Rode PSA1 Mic Boom Arm
* Audio-Technica ATH-M30 Headphones
* Foam Windscreen for Blue Yeti
* Blue Microphones Universal Pop Filter
* Blue Microphones Radius II Shock Mount

Networking:

* Cisco Linksys EA4500
* Motorola SURFBoard SB6121
* CAT 6 Ethernet Cables


Consoles:

* PlayStation 4
* PlayStation 3
* XBOX 360


Console Capture:

* Elgato Game Capture HD
* Elgato Game Capture HD60 Pro


Peripherals & Misc.:

* Logitech C922 Webcam
* Amazon Basics 7 port USB 3.0 Hub
* EZM Triple Monitor Stand
* PS4 Controller
* Wired XBOX Controller
* Razer Mamba Tournament Edition
* Razer DeathStalker Expert Keyboard
* ASUS VS278Q-P 27" 1ms Monitor x 3

 

[Harold]

Post your OBS log.

 

[TheGwardian]

Edited the Original Post, log is now posted!

 

[Sapiens]

Two USB devices both running at 1080p is my first guess. Try removing the webcam entirely; if that fixes the problem then that confirms the issue, and you'll want to try running it and/or the Elgato at a lower resolution.

 

[TheGwardian]

Two USB devices both running at 1080p is my first guess. Try removing the webcam entirely; if that fixes the problem then that confirms the issue, and you'll want to try running it and/or the Elgato at a lower resolution.

I'll give it a try first thing tomorrow and report back, thank you for the reply!

 

[DoAGoldeneye]

I had a very similar setup for my PS3:
- Elgato Game Capture HD
- PS3
- Blue Yeti w the Radial Shock Mount and Bue pop filter :p

First thing I'd do is check what Elgto's own "Game Capture" software does since it's usually a lot better handling the delay that the USB 2.0 interface is causing.

So close OBS, open Game Capture and try some incrementally more complicated recording until you've recreated your stream setup (as close as possible, Game Capture is a great program, especially compared to Avermedia's capture software, but it still has a ay to go).
That'd exclude or confirm the issue Sapiens suspects with USB bandwith concerns.

Personally I doubt USB has anything to do with it. The Game Capture HD uses USB 2.0 which uses a fraction of what your system is supposed to be able to handle.

In the end, what I did was get an HDCP removal thingy (can't say on the forum where I got it but I MIGHT have posted something about it on my Youtube channel :p) and record using HDMI on my "0 delay" Avermedia LiveGamer Extreme.

Made everything a LOT simpler.

 

[Harold]

Windows doesn't handle usb 2.0 devices plugged in to usb 3.0/3.1 ports optimally.
It indeed could be that.

 

[TheGwardian]

So, here's the big problem that I'm experiencing.

I've unplugged all webcams & everything else from my USB hub, aside from the Elgato Game Capture HD for the PS3.

If I use OBS Studio, the audio is delayed. If I use the Elgato software, the audio is still delayed. So, both OBS Studio & the Elgato software have delayed audio.

However, the recording for the Elgato software shows the audio & video matching up perfectly.

What doesn't match up is if I'm looking at the direct video output to my monitor (HDMI 1), the audio that gets piped through the Elgato Software or OBS Studio is out of sync to what I'm seeing on my monitor. But the recording for the Elgato software is 100% in sync.

What in the world is going on here? I'm thoroughly confused. All that I'm trying to do is listen to the game on my headphones, that are connected to my PC, while playing it. But if the audio is out of sync with what I'm experiencing, that doesn't make for a very enjoyable experience.

 

[Harold]

USB 2.0 elgatos are ALWAYS delayed.
There is NO way to get rid of that delay without replacing the device with a GOOD replacement.

 

[DoAGoldeneye]

I fixed the audio delay by not using the Elgato audio output for listening. Instead I routed my TV's headphone out to one of my my PC's Line In's.

I then mix it using Voicemeeter Banana and pipe that into OBS.
Then I tell OBS to delay audio by 1.6 seconds (you might need to fiddle with that number).

That way my headset (plugged into my PC as well) gets "zero delay" audio while OBS matches it up in the recording.