Question / Help Dropping Frames

[audiophilepj]

Hello folks,

I've been using OBS streaming to Youtube for about 2 years with great success. Our last live stream had an issue where the kb/s would drop from 3000-2500 down to 150-20 and the Dropped Frames would start piling up. I've not changed any hardware, or done any software updates. Yesterdays stream was a train wreck. I couldn't keep the stream up for longer than 2 minutes.

I've started dinking around in the settings, but I don't know my way around very well. I've attached a log file.

https://obsproject.com/logs/eWacn9BK_GWnxWGv

The only thing I see in the log is...
Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 1471 (27.4%)

The network is not the issue. Our speeds are great, 121Mbps down, 240Mbps up. When the stream drops down, speed test still shows perfect speeds.

https://youtu.be/D-C9cWmF7MI - Video of dropped stream, hit stop, and start, and it works again temporarily
https://youtu.be/8a53YXOt9Dk - Video streaming along, then just drops

Sony NXCAM HXR-NX100
Blackmagic Web Presenter
MacBook Pro 15"

I'm leaning toward upgrading the OS and OBS and seeing if it resolves the issue, but wanted to check here first.

Thanks for your help and time.

Phil

 

[Narcogen]

08:54:32.363: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 1471 (27.4%)

Dropped Frames/Connection Issues

Speed test results are not specific to streaming platforms and aren't relevant to your ability to stream. You've selected a fairly modest bitrate but it does not appear as if your connection can sustain it. If the issue is not in your local environment (bad cabling, poor router performance, etc) then you need to address a complaint to your ISP why you are not receiving good performance to YouTube.