Question / Help Dropped Frames on Youtube

Easelm

New Member
I've been streaming since May 2016 and not once have I had any issues until around March & April of this year. Not sure why I'm receiving this issue, but everything I've researched isn't a factor in my case. I've been streaming these past few days without any problems until today's stream it started dropped frames again around 1 hour 24 minutes into the stream.

Before you read further, I have looked at the stickied threads and ruled out those possibilities. I'm not having any hardware failures or loss of internet speed. My only new addition to this year of streaming is my new webcam, green screen (cam/gs was setup in Jan. 2017) and 250gb SSD (set this up a couple weeks ago, but the issues were still happening prior).

When the dropped frames were happening I did change the server to Backup Youtube ingest server, but the dropped frames still proceeded.

Log: https://gist.github.com/anonymous/a0ef2c0037943002350815a4a3b98a55
Internet Speed (1gbps):
8a23012b77134b9bb2c76c7e735f8334.png


Computer/Other
OS:
Windows 8.1
OS is on a 250GB SSD
Almost all games are on a separate 250GB SSD, but most are on the OS SSD.
Programs running during stream: Fussbot, OBS, Steam, Discord, Mozilla Firefox - Youtube Live Stream Dashboard open, Lightshot, Peerblock (always disable it before playing games) and FileZilla Server
Forwarded Ports: I do have ports open, but I don't know if that will cause issues or not.
Firewall is off
Router firewall is off
OBS Version: 18.0.1 (64bit, windows)

Sources:
Video Capture Device
Game Capture
  • Mode: Capture Specific Window
  • All unchecked except: Use anti-cheat compatibility hook

Stream settings
  • Service: Youtube / Youtube Gaming
  • Server: Primary Youtube ingest server

Output streaming/audio settings:
  • Output Mode: Advanced
  • Encoder: NVENC H.264
  • ✔ Enforce streaming service encoder settings
  • Rescale Output is unchecked
  • Rate Control: CBR
  • Bitrate: 3500
  • Preset: Default
  • Profile: main
  • Level: auto
  • ✔ Use Two-Pass Encoding
  • GPU: 0
  • B-frames: 2
  • Audio Bitrate: 160

Video settings
  • Base (Canvas) Resolution: 1920x1080
  • Output (Scaled) Resolution: 1280x720
  • Downscale Filter: Lanczos (Sharpened scaling, 32 samples)
  • Common FPS Values - 60fps

My bitrate before was 4600. After dropped frames starting happening I changed it to 3500 instead, but still no relief. I do not lag in games, if I do see some fps drops in a game I lower its settings, but almost all the games I play have no in-game lag.

PC Hardware:
Case
Cooler Master HAF 932 Advanced - with USB 3.0
MotherboardMSI Gaming Z97 GAMING 5 LGA 1150 Intel Z97
PSUEVGA SuperNOVA 1000, 1000W Fully Modular
CPUIntel Core i7-4790K Devil's Canyon Quad-Core 4.0 GHz
GPUMSI GeForce GTX 970 GAMING 4G
RAM (16GB)G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3
Hard Drives ➜ 1x2TB HDD & 1x1TB HDD
Samsung SSD ➜ 2x250GB SSDs

If anyone can shine some light on this it would be greatly appreciated. At this point I don't know what's going on or what to do about it.
 
Last edited:

Easelm

New Member
Thanks. Uninstalled the Killer software and followed that guide. Streaming tonight so I hope all goes well. Ever since I bought this Motherboard Jan. of last year, the Killer E2200 Ethernet part of it has been quite a pain. Memory leaks, etc. On some level that's what I thought was the issue but I couldn't confirm it. Anyway, thanks again.
 

Boildown

Active Member
I got an original K1 with the big metal K heatsink, back in the day. That thing was never worth the effort, a shame really.
 

Easelm

New Member
Talked to our ISP and the speedtest above was not the correct speeds we were supposed to be getting. So, our ISP gave us a new router, tested our speeds and everything was aye-okay.

New speedtest:
8b99e8e1d0fc41cca5658dc6929c3a14.png


It has been fine for a couple days. I've streamed all week long for around 2-6 hours per game per day. No dropped frames and everything was fine. Today I streamed for 50 minutes and dropped frames happened again so I had to stop streaming because it got to the point where it was stopping my stream every few minutes.

Log: https://gist.github.com/anonymous/3761ca0ce638c3c2f8d7b0cc1913ce4b

I don't know what's going on. I dislike pointing fingers at everything, but I've literally tested all of my hardware, follow the help above and our ISP gave us a new router & we're receiving correct speed. I figure it's YouTube having bad days at times, but I'm not sure what to think. Our ISP shouldn't be throttling me either, but I'll ask them tomorrow.

I really would like to get this resolved. I streamed all last year starting from May 2016 to March of this year and that's when it started (in March 2017) happening.
 

PvtMoleEster

New Member
I have the same problem. When I try to stream on YT it keeps droping frames and bitrate but I just had a livestream on Twitch and it was all good!
The problem is that my main stream is on YT
 
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