Question / Help Dropped Frames (Network) - have tried everything

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stewiejp

New Member
Hey folks - have read the guide in red above and tried everything and my connection to Twitch (Sydney) looks fantastic on the Twitch Tool.

Up until 2 days ago I streamed perfectly fine (for years) - nothing at my end has changed, same game, same settings, same PC, hardware etc but 2 nights ago got massive Dropped Frames (Network) and constant disconnects/Reconnects on OBS. About 30% of the time during the test it appeared all good but most of the time massive dropped frames disconnect/reconnect(Network) about 50% dropped frames.
Have tried lowering settings and utilising a different encoder - same problem.
Have tried YouTube instead of Twitch and although I did not get the red lights - the disconnections persisted.
Also tried a different Twitch server - same issue.
Have contacted my ISP and they insist there is nothing wrong at their end, though they did reset my connection etc, do speed/consistency tests (as did I) and all looked well. ISP suggested I contact OBS, or investigate hardware issues.

Yes my hardware is old (GTX970 i7 6700k 16GB RAM 500+250GB SSD) but it was working 3 days ago and even though I am keen to upgrade I would like to explore any other issues before doing so.

Will attach several logs but they all did the same thing.

Keen for any advice - for what it's worth I am on a 100/40 NBN HFC connection in Melbourne Australia through the Optus Network. 2 nights ago there was a big storm after an intensive hot period of weeks, which has affected the connection before but the ISP insists that it is fine.
Have reinstalled OBS, other software, reset modems etc etc..
Next step is a thorough clean out on Saturday, and if that does not help - new PC parts Monday (prob start with a better GPU and update the cooling though the temps have been fine.

Massive thanks in advance for any advice -

Logs


Crash Report: https://obsproject.com/logs/hGkQ4VLoGGGBI6p1
 
FerretBomb

FerretBomb

Active Member
Dropped frames are always a network issue. Unfortunately, the Fun(tm) part of the internet is that 95% of your connection is entirely out of your control. It can and does change daily (hourly, minute to minute) with very little you can do about it if the issue is in the route between your ISP and the destination server. Your connection can go from great to awful with you making absolutely no changes on your end, because someone else on a hop in the middle of your route to the server *did* change something, or is momentarily having a problem.

Frankly, in your case there's a lot of Aus that's literally on fire. Including the network infrastructure, which will physically melt just like anything else. Some problems are to be expected, even in the areas not currently on fire. Twitch Tester *should* reflect that, but it could be an intermittent short-burst thing. Have you tried re-running on Medium or Long testing cycles?
 
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stewiejp

New Member
Thanks folks, I did think the fires (or the storm we had the first night of the issue presenting) could be a factor, though the ISP disagreed. Have tried testing for up to 30 minutes - every failure happens in the first few seconds, never later. What gets me is the inconsistency of the whole situation.
Tried the Twitch Test again and Sydney still showing fantastic as a connection. Will closely monitor temperatures as well as try a few "live" tests tonight rather than the ?bandwidthtest=true at the end of the stream key test and see how we go.
Will also give the box a good clean out during the weekend - can't hurt right?

Massive thanks anyway - fingers crossed!
 
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stewiejp

New Member
Update - streamed with zero issues last night - on the second attempt. First attempt the stream died within seconds / didn't really get started - second attempt went like normal. Guess it's just "one of those things".
 
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