First of all, I've read the stickied post about dropped frames and I want to say I have tried everything on that list to the best of my ability. I am talking to my ISP and they have finally escalated me to the "advanced" tech support, and I will be calling them tomorrow morning. I wanted to make this post tonight because after about a week of my streams ending in disconnects, I felt like I needed to reach out.
My streams will be okay for 1-3 or more hours, but randomly there will be a huge spike in dropped frames followed by my upload dropping to 0 kbps indefinitely, and at that point I will usually end the stream and give up. My hardware (router, which is brand new, and modem, which is fairly new) usually don't need to be reset in order to have service go back to normal - I just need to close OBS. I am using a dual pc setup, but my game sometimes will kick me when these dropped frame/disconnect spikes are at their worst. This is inconsistent though, as sometimes the game will continue to run fine and I will just drop thousands of frames instead.
I've messed with every possible setting in OBS, from the "new network code" and "low latency" options to changing servers (did the TwitchTest regularly to pick servers with 10k+ bandwidth and 100 quality, and still had issues) and even changing my stream key because I felt desperate.
Most recently I've tried using Google's DNS server (still had disconnects) and I tried disabling my router's firewall (no luck with this either). I tried using a VPN on the stream PC and this was generally unstable, so I gave up on it quickly.
I've been streaming for about 4 years from the same house with the same ISP, and although I've had dropped frame issues before this is the worst it has ever been, by far. My ISP is trying to help but I don't have much confidence in them to be honest, and I'm not sure what to do outside of that because there are so few options for ISPs where I live.
I will gladly provide any logs or info you would like tomorrow, but tonight I am exhausted and just wanted to get this post out here. I am so desperate and streaming is a huge passion of mine, so I just want to get back to doing it ASAP.
Thank you in advance for your help.
- Refl3xes
My streams will be okay for 1-3 or more hours, but randomly there will be a huge spike in dropped frames followed by my upload dropping to 0 kbps indefinitely, and at that point I will usually end the stream and give up. My hardware (router, which is brand new, and modem, which is fairly new) usually don't need to be reset in order to have service go back to normal - I just need to close OBS. I am using a dual pc setup, but my game sometimes will kick me when these dropped frame/disconnect spikes are at their worst. This is inconsistent though, as sometimes the game will continue to run fine and I will just drop thousands of frames instead.
I've messed with every possible setting in OBS, from the "new network code" and "low latency" options to changing servers (did the TwitchTest regularly to pick servers with 10k+ bandwidth and 100 quality, and still had issues) and even changing my stream key because I felt desperate.
Most recently I've tried using Google's DNS server (still had disconnects) and I tried disabling my router's firewall (no luck with this either). I tried using a VPN on the stream PC and this was generally unstable, so I gave up on it quickly.
I've been streaming for about 4 years from the same house with the same ISP, and although I've had dropped frame issues before this is the worst it has ever been, by far. My ISP is trying to help but I don't have much confidence in them to be honest, and I'm not sure what to do outside of that because there are so few options for ISPs where I live.
I will gladly provide any logs or info you would like tomorrow, but tonight I am exhausted and just wanted to get this post out here. I am so desperate and streaming is a huge passion of mine, so I just want to get back to doing it ASAP.
Thank you in advance for your help.
- Refl3xes
