Question / Help Disconnection on YouTube

T

theTomYumGuy

New Member
Hello people,

I've been using OBS Studio for a month on my Windows 10. I stream live to both YouTube and Twitch at the same time using restream.io (Singapore server, as I'm in Malaysia), no issue occurred until lately when the patch 17.0.1 came out.
I'm now having serious issues connecting to YouTube (Twitch streams with no issue), and is the connection was establish, it will do well for few minutes and disconnect again.
However, when changing the restream.io server to other servers (US, AUS) it will connect to both websites normally but obviously there's a bad lag due to high ping.
This issue may be regarded to restream.io, but I'm posting it here if anyone can help since this happens only when the 17.0.1 patch came out (updated to 17.0.2 and the issue is still occurring).
 
T

theTomYumGuy

New Member
Here is the log:

20:29:00.029: CPU Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
20:29:00.029: CPU Speed: 2592MHz
20:29:00.029: Physical Cores: 4, Logical Cores: 8
20:29:00.029: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
20:29:00.029: Windows Version: 10.0 Build 14393 (revision: 693; 64-bit)
20:29:00.029: Running as administrator: false
20:29:00.029: Aero is Enabled (Aero is always on for windows 8 and above)
20:29:00.030: Portable mode: false
20:29:00.037: OBS 17.0.2 (windows)
20:29:00.037: ---------------------------------
20:29:00.038: ---------------------------------
20:29:00.038: audio settings reset:
20:29:00.038: samples per sec: 44100
20:29:00.038: speakers: 2
20:29:00.039: ---------------------------------
20:29:00.039: Initializing D3D11..
20:29:00.039: Available Video Adapters:
20:29:00.046: Adapter 1: NVIDIA GeForce GTX 960M
20:29:00.046: Dedicated VRAM: 3221225472
20:29:00.046: Shared VRAM: 1073676288
20:29:00.046: output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:29:00.046: Adapter 2: Intel(R) HD Graphics 530
20:29:00.046: Dedicated VRAM: 134217728
20:29:00.046: Shared VRAM: 4160684032
20:29:00.052: Loading up D3D11 on adapter NVIDIA GeForce GTX 960M (0)
20:29:00.473: D3D11 loaded sucessfully, feature level used: 45056
20:29:01.037: ---------------------------------
20:29:01.037: video settings reset:
20:29:01.037: base resolution: 1920x1080
20:29:01.037: output resolution: 1280x720
20:29:01.037: downscale filter: Bicubic
20:29:01.037: fps: 48/1
20:29:01.037: format: NV12
20:29:01.039: ---------------------------------
20:29:01.040: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/chrome_elf.dll' not found, loading of module failed
20:29:01.043: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:29:01.044: [AMF Encoder] Unable to load 'amfrt32.dll', error code 126.
20:29:01.060: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libcef.dll' not found, loading of module failed
20:29:01.060: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libEGL.dll' not found, loading of module failed
20:29:01.061: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libGLESv2.dll' not found, loading of module failed
20:29:01.061: Failed to load 'en-US' text for module: 'obs-browser.dll'
20:29:01.062: [browser_source: 'Version: 1.28.0']
20:29:01.064: NVENC supported
20:29:01.078: VLC found, VLC video source enabled
20:29:01.086: No blackmagic support
20:29:01.232: ---------------------------------
20:29:01.232: Loaded Modules:
20:29:01.232: win-wasapi.dll
20:29:01.233: win-mf.dll
20:29:01.233: win-ivcam.dll
20:29:01.233: win-dshow.dll
20:29:01.233: win-decklink.dll
20:29:01.233: win-capture.dll
20:29:01.233: vlc-video.dll
20:29:01.233: text-freetype2.dll
20:29:01.233: rtmp-services.dll
20:29:01.233: obs-x264.dll
20:29:01.233: obs-transitions.dll
20:29:01.233: obs-text.dll
20:29:01.233: obs-qsv11.dll
20:29:01.233: obs-outputs.dll
20:29:01.233: obs-filters.dll
20:29:01.233: obs-ffmpeg.dll
20:29:01.233: obs-browser.dll
20:29:01.233: image-source.dll
20:29:01.233: frontend-tools.dll
20:29:01.233: enc-amf.dll
20:29:01.233: coreaudio-encoder.dll
20:29:01.233: ==== Startup complete ===============================================
20:29:01.238: All scene data cleared
20:29:01.238: ------------------------------------------------
20:29:01.374: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
20:29:01.387: WASAPI: Device 'Microphone (HD Webcam C615)' initialized
20:29:01.402: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
20:29:01.889: ---------------------------------
20:29:01.890: [DShow Device: 'Logitech C615'] settings updated:
20:29:01.890: video device: Logitech HD Webcam C615
20:29:01.890: video path: \\?\usb#vid_046d&pid_082c&mi_02#6&1e105426&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
20:29:01.890: resolution: 640x480
20:29:01.890: fps: 30.00 (interval: 333333)
20:29:01.890: format: I420
20:29:01.970: Switched to scene '3DS Giveaway YouTube'
20:29:01.971: ------------------------------------------------
20:29:01.971: Loaded scenes:
20:29:01.971: - scene '3DS Giveaway YouTube':
20:29:01.971: - source: 'Overlay' (image_source)
20:29:01.971: - source: 'NTR' (window_capture)
20:29:01.971: - filter: 'Crop' (crop_filter)
20:29:01.971: - source: 'Logitech C615' (dshow_input)
20:29:01.971: - source: 'NTR2' (window_capture)
20:29:01.971: - filter: 'Crop/Pad' (crop_filter)
20:29:01.971: - source: 'YTSubAlert' (browser_source)
20:29:01.971: - source: 'Pokemon2' (image_source)
20:29:01.971: - source: 'frameSqr' (image_source)
20:29:01.971: - source: 'frameCam' (image_source)
20:29:01.971: - source: 'Item2' (image_source)
20:29:01.971: - source: 'Pok1' (image_source)
20:29:01.971: - source: 'Item1' (image_source)
20:29:01.971: - source: 'Twitch' (image_source)
20:29:01.971: - source: 'theTomYumGuy' (text_gdiplus)
20:29:01.971: - source: 'anim2' (image_source)
20:29:01.972: - source: 'anim1' (image_source)
20:29:01.972: - source: 'YT' (image_source)
20:29:01.972: - source: 'anim3' (image_source)
20:29:01.972: - source: 'poke4' (image_source)
20:29:01.972: - source: 'item4' (image_source)
20:29:01.972: - source: 'poke3' (image_source)
20:29:01.972: - source: 'poke5' (image_source)
20:29:01.972: - source: 'item3' (image_source)
20:29:01.972: - source: 'item5' (image_source)
20:29:01.972: - source: 'poke6' (image_source)
20:29:01.972: - source: 'poke7' (image_source)
20:29:01.972: - source: 'poke8' (image_source)
20:29:01.972: - source: 'poke9' (image_source)
20:29:01.972: - source: 'item6' (image_source)
20:29:01.972: - source: 'item7' (image_source)
20:29:01.972: - source: 'item8' (image_source)
20:29:01.972: - scene 'IntroGTS':
20:29:01.972: - source: 'Image 8' (image_source)
20:29:01.972: - source: 'Text (FreeType 2)' (text_ft2_source)
20:29:01.972: - scene 'OutroGTS':
20:29:01.972: - source: 'Outro' (image_source)
20:29:01.972: ------------------------------------------------
20:29:03.064: Update check: last known remote version is 17.0.2
20:29:03.855: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:33:38.092: Settings changed (stream 1)
20:33:38.092: ------------------------------------------------
 
T

theTomYumGuy

New Member
This is the log when I started streaming ..it connects fine on Twitch ,, but won't connect on YouTube

00:54:37.843: CPU Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
00:54:37.843: CPU Speed: 2592MHz
00:54:37.843: Physical Cores: 4, Logical Cores: 8
00:54:37.843: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
00:54:37.843: Windows Version: 10.0 Build 14393 (revision: 693; 64-bit)
00:54:37.843: Running as administrator: false
00:54:37.843: Aero is Enabled (Aero is always on for windows 8 and above)
00:54:37.843: Portable mode: false
00:54:37.860: OBS 17.0.0 (windows)
00:54:37.860: ---------------------------------
00:54:37.861: ---------------------------------
00:54:37.862: audio settings reset:
00:54:37.862: samples per sec: 44100
00:54:37.862: speakers: 2
00:54:37.863: ---------------------------------
00:54:37.863: Initializing D3D11..
00:54:37.864: Available Video Adapters:
00:54:37.868: Adapter 1: NVIDIA GeForce GTX 960M
00:54:37.868: Dedicated VRAM: 3221225472
00:54:37.868: Shared VRAM: 1073676288
00:54:37.868: output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:54:37.868: Adapter 2: Intel(R) HD Graphics 530
00:54:37.868: Dedicated VRAM: 134217728
00:54:37.868: Shared VRAM: 4160684032
00:54:37.872: Loading up D3D11 on adapter NVIDIA GeForce GTX 960M (0)
00:54:37.888: D3D11 loaded sucessfully, feature level used: 45056
00:54:38.450: ---------------------------------
00:54:38.450: video settings reset:
00:54:38.450: base resolution: 1920x1080
00:54:38.450: output resolution: 1280x720
00:54:38.450: downscale filter: Bicubic
00:54:38.450: fps: 48/1
00:54:38.450: format: NV12
00:54:38.452: ---------------------------------
00:54:38.454: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/chrome_elf.dll' not found, loading of module failed
00:54:38.456: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
00:54:38.457: [AMF Encoder] Unable to load 'amfrt32.dll', error code 126.
00:54:38.457: [AMF Encoder] Unable to load 'amfrt32.dll', error code 126.
00:54:38.464: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libcef.dll' not found, loading of module failed
00:54:38.465: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libEGL.dll' not found, loading of module failed
00:54:38.465: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libGLESv2.dll' not found, loading of module failed
00:54:38.466: Failed to load 'en-US' text for module: 'obs-browser.dll'
00:54:38.466: [browser_source: 'Version: 1.27.0']
00:54:38.467: NVENC supported
00:54:38.485: VLC found, VLC video source enabled
00:54:38.495: No blackmagic support
00:54:38.498: obs_register_source: Tried to register obs_source_info with size 128 which is more than libobs currently supports (124)
00:54:38.666: ---------------------------------
00:54:38.666: Loaded Modules:
00:54:38.666: win-wasapi.dll
00:54:38.666: win-mf.dll
00:54:38.666: win-ivcam.dll
00:54:38.666: win-dshow.dll
00:54:38.666: win-decklink.dll
00:54:38.666: win-capture.dll
00:54:38.666: vlc-video.dll
00:54:38.666: text-freetype2.dll
00:54:38.666: rtmp-services.dll
00:54:38.666: obs-x264.dll
00:54:38.667: obs-transitions.dll
00:54:38.667: obs-text.dll
00:54:38.667: obs-qsv11.dll
00:54:38.667: obs-outputs.dll
00:54:38.667: obs-filters.dll
00:54:38.667: obs-ffmpeg.dll
00:54:38.667: obs-browser.dll
00:54:38.667: image-source.dll
00:54:38.667: frontend-tools.dll
00:54:38.667: enc-amf.dll
00:54:38.667: coreaudio-encoder.dll
00:54:38.667: ==== Startup complete ===============================================
00:54:38.673: All scene data cleared
00:54:38.674: ------------------------------------------------
00:54:38.721: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
00:54:38.753: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
00:54:38.770: WASAPI: Device 'Microphone (Realtek High Definition Audio)' initialized
00:54:39.344: Logitech C615: data.GetDevice failed
00:54:39.344: Logitech C615: Video configuration failed
00:54:39.428: Switched to scene 'OutroGTS'
00:54:39.429: ------------------------------------------------
00:54:39.429: Loaded scenes:
00:54:39.429: - scene '3DS Giveaway YouTube':
00:54:39.429: - source: 'Overlay' (image_source)
00:54:39.429: - source: 'NTR' (window_capture)
00:54:39.429: - filter: 'Crop' (crop_filter)
00:54:39.429: - source: 'Logitech C615' (dshow_input)
00:54:39.429: - source: 'NTR2' (window_capture)
00:54:39.429: - filter: 'Crop/Pad' (crop_filter)
00:54:39.429: - source: 'YTSubAlert' (browser_source)
00:54:39.429: - source: 'Pokemon2' (image_source)
00:54:39.429: - source: 'frameSqr' (image_source)
00:54:39.429: - source: 'frameCam' (image_source)
00:54:39.429: - source: 'Item2' (image_source)
00:54:39.429: - source: 'Pok1' (image_source)
00:54:39.429: - source: 'Item1' (image_source)
00:54:39.430: - source: 'Twitch' (image_source)
00:54:39.430: - source: 'theTomYumGuy' (text_gdiplus)
00:54:39.430: - source: 'anim2' (image_source)
00:54:39.430: - source: 'anim1' (image_source)
00:54:39.430: - source: 'YT' (image_source)
00:54:39.430: - source: 'anim3' (image_source)
00:54:39.430: - source: 'poke4' (image_source)
00:54:39.430: - source: 'item4' (image_source)
00:54:39.430: - source: 'poke3' (image_source)
00:54:39.430: - source: 'poke5' (image_source)
00:54:39.430: - source: 'item3' (image_source)
00:54:39.430: - source: 'item5' (image_source)
00:54:39.430: - source: 'poke6' (image_source)
00:54:39.430: - source: 'poke7' (image_source)
00:54:39.430: - source: 'poke8' (image_source)
00:54:39.430: - source: 'poke9' (image_source)
00:54:39.430: - source: 'item6' (image_source)
00:54:39.430: - source: 'item7' (image_source)
00:54:39.430: - source: 'item8' (image_source)
00:54:39.430: - scene 'IntroGTS':
00:54:39.430: - source: 'Image 8' (image_source)
00:54:39.430: - source: 'Text (FreeType 2)' (text_ft2_source)
00:54:39.430: - scene 'OutroGTS':
00:54:39.430: - source: 'Outro' (image_source)
00:54:39.430: ------------------------------------------------
00:54:42.512: ---------------------------------
00:54:42.512: [x264 encoder: 'streaming_h264'] preset: medium
00:54:42.512: [x264 encoder: 'streaming_h264'] settings:
00:54:42.512: rate_control: CBR
00:54:42.512: bitrate: 1500
00:54:42.512: buffer size: 1500
00:54:42.512: crf: 0
00:54:42.512: fps_num: 48
00:54:42.512: fps_den: 1
00:54:42.512: width: 1280
00:54:42.512: height: 720
00:54:42.512: keyint: 96
00:54:42.512: vfr: off
00:54:42.512:
00:54:42.520: [Media Foundation AAC: 'Track1']: encoder created
00:54:42.520: bitrate: 160
00:54:42.520: channels: 2
00:54:42.520: sample rate: 44100
00:54:42.520: bits-per-sample: 16
00:54:42.520:
00:54:42.520: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://singapore.restream.io/live...
00:54:42.542: [rtmp stream: 'adv_stream'] Interface: Intel(R) Dual Band Wireless-AC 3165 (802.11, 86 mbps)
00:54:45.994: [rtmp stream: 'adv_stream'] Connection to rtmp://singapore.restream.io/live successful
00:54:46.001: ==== Streaming Start ===============================================
 
T

theTomYumGuy

New Member
It hardly connects on YouTube .. and when it does, the quality is very low ... at the same time, it's perfect on Twitch.
Thanks for taking the time to figure this out.
 
EBrito

EBrito

Active Member
The log is not complete


You are using Restream.io
So, restream.io sends "good stream" to Twitch and "bad stream" to Youtube.
Check Restream.io configuration or contact their support.
 
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