Question / Help Crashes on startup

[Robin MGP]

Every time I try to open OBS Studio, no matter 32-bit or 64-bit, it crashes! My machine is indeed 64-bit, and it used to run fine! Here's the crash report: (sorry, it won't upload the crash report so i will paste it here)

http://pastebin.com/raw/4Rbvyptf

 

[Suslik V]

Try to re-install driver for your video adapter from AMD site. Do you have discrete graphics or only APU?

 

[Robin MGP]

I only have an APU. I Re-installed the driver to no avail. :(

 

[Suslik V]

What do you mean by 'no avail'? Same crash message? 'Beta' driver? Try previous one, stable driver, or vise-versa.

Your PC (or notebook) uses Radeon HD 8330 GPU which is slightly better than Radeon HD 7300 I had tested (E2 1700 APU). And at least I can run OBS Studio but performance is too bad for recording or streaming (even SD formats).

 

[Robin MGP]

I already have the best driver installed, and the same crash message appears. It used to stream 720p60 Fine!

 

[Suslik V]

No way! How? Visual novel or card game?

Your log says that video driver crashed. Clear driver install (DDU), maybe?

 

[Robin MGP]

no, it was minecraft and half-life 2! amazes me, too!
when i freshly installed the driver,i got a little bit different crash report:

 

[Suslik V]

Hmm... You on the right way to go. Try older drivers and see what happens.

 

[NalaNosivad]

Just to see if you get around the crashes this way...

Try browing to "%appdata%\obs-studio", open global.ini, and look for "Renderer=Direct3D 11". If it's there, change it to "Renderer=OpenGL". If not, add:

[Video]
Renderer=OpenGL

to the bottom, and see if it still crashes. If nothing else, it might at least temporarily work around the crash.

 

[Robin MGP]

The older video drivers failed to install,
and Using OpenGL instead of DirectX didn't help at all. Still crashes. :(

Looking at the crash report myself, I found OBS is looking for these 2 files:
c:\windows\system32\atidxx64.dll
c:\windows\system32\atidxx32.dll
But neither of them exist. Maybe if you can send me those files, that might work?
EDIT: OBS Classic works, but it's child's play compared to OBS Studio.

 

[Suslik V]

This driver:
Crimson Edition 16.7.3 (https://www2.ati.com/drivers/radeon-crimson-16.7.3-win10-64bit.exe) ?

and something like this: https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/ (ddu)

 

[Robin MGP]

Yesssss!!! Installing Crimson Edition 16.7.3 Fixed it!!! It's all working again now!! Thanks!!