Question / Help Crashes on start-up

G

GigaWolf

New Member
I just downloaded OBS because a friend of mine recommended it. After I downloaded it I tried to start it up and it came up with a window saying it crashed. I tried to uninstall and reinstall it but it had no effect. How can I fix this?

This is the crash report it had me copy to my clipboard:


Unhandled exception: c0000005
Date/Time: 2017-08-03, 20:02:11
Fault address: F582756 (d:\program files\obs-studio\bin\32bit\obs.dll)
libobs version: 19.0.3
Windows version: 10.0 build 15063 (revision: 296; 32-bit)
CPU: AMD FX(tm)-6300 Six-Core Processor


Thread B8C (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00EFF488 0F582756 00000000 053F9C38 010CFDE3 5F2327F0 obs.dll!video_output_get_total_frames+0x6
00EFF490 010E9CDE 5F2327F0 66D9D950 00EFF9F4 053F9C38 obs32.exe!OBSBasicStats::InitializeValues+0xe
00EFF49C 010CFDE3 5F232A4C 66D9D950 00EFF9F4 011E9501 obs32.exe!OBSBasic::ResetVideo+0x363
00EFF500 010CAC44 5F232A98 00F2C520 00F30348 011E955C obs32.exe!OBSBasic::OBSInit+0x154
00EFF94C 010A97FE 5F23297C 00F30348 00000001 00000001 obs32.exe!OBSApp::OBSInit+0x1be
00EFF998 010AE368 00EFFA9C 00000001 00F30348 00000003 obs32.exe!run_program+0x3c8
00EFFA7C 010B01BC 00000001 00F30348 00000000 00F1256A obs32.exe!main+0x46c
00EFFB90 011BDFF4 01080000 00000000 00F1256A 00000001 obs32.exe!WinMain+0xe4
00EFFBC4 011BD852 00000001 5F232F00 011BD723 011BD723 obs32.exe!__tmainCRTStartup+0x125
00EFFBD0 00F1256A 00000000 00000000 00000000 00000000 <unknown>!0xf1256a

Thread 880
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0146FCB4 77904350 00F12BE0 770F9B80 28BFD675 0146FECC ntdll.dll!0x77904350
0146FE78 770F9BA4 00F12BE0 2831538F 00000000 00000000 kernel32.dll!0x770f9ba4
0146FE8C 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0146FED4 778DAC6F 778A1EC0 00F12BE0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 1978
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0156FD78 77904350 00F12BE0 770F9B80 28AFD7B9 0156FF90 ntdll.dll!0x77904350
0156FF3C 770F9BA4 00F12BE0 282152D3 00000000 00000000 kernel32.dll!0x770f9ba4
0156FF50 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0156FF98 778DAC6F 778A1EC0 00F12BE0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 1BB8
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0166F914 77904350 00F12BE0 770F9B80 289FD215 0166FB2C ntdll.dll!0x77904350
0166FAD8 770F9BA4 00F12BE0 2811566F 00000000 00000000 kernel32.dll!0x770f9ba4
0166FAEC 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0166FB34 778DAC6F 778A1EC0 00F12BE0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 2588
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
041DF0A4 77904350 00001388 00000000 041DF7E0 58021608 ntdll.dll!0x77904350
041DF114 7473902F 00001388 02091960 58021580 58021580 kernelbase.dll!0x7473902f
041DF124 58021608 00000000 770F9B80 2DE4DF05 041DF83C owexplorer.dll!0x58021608
041DF7E8 770F9BA4 00000000 2D6A557F 00000000 00000000 kernel32.dll!0x770f9ba4
041DF7FC 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
041DF844 778DAC6F 58021580 00000000 00000000 00000000 ntdll.dll!0x778dac6f

Thread 99C
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
043AF5F0 77904350 00F107B0 770F9B80 2DC3DF31 043AF808 ntdll.dll!0x77904350
043AF7B4 770F9BA4 00F107B0 2D4D554B 00000000 00000000 kernel32.dll!0x770f9ba4
043AF7C8 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
043AF810 778DAC6F 778A1EC0 00F107B0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 3398
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0569FCEC 77904350 00000420 00000019 00000000 0569FD84 ntdll.dll!0x77904350
0569FD68 7470A782 00000420 00000019 0569FDD0 0F5C50FF kernelbase.dll!0x7470a782
0569FD7C 0F597BFB 00000420 00000019 00F4AA08 677667D6 obs.dll!os_event_timedwait+0x1b
0569FD8C 0F5C50FF 00000000 053F9870 00F4AA28 00000000 obs.dll!obs_hotkey_thread+0x9f
0569FD9C 677667D6 01003878 32BCCA83 69B9BFB4 053F9870 w32-pthreads.dll!ptw32_threadStart+0x76
0569FDD8 69B9C01D 69B9BFB4 0569FE28 770F9BA4 053F89A0 msvcr120.dll!0x69b9c01d
0569FE10 69B9C001 053F89A0 770F9B80 2C90D6D9 0569FE70 msvcr120.dll!0x69b9c001
0569FE1C 770F9BA4 053F89A0 2C1E5333 00000000 00000000 kernel32.dll!0x770f9ba4
0569FE30 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0569FE78 778DAC6F 69B9BFB4 053F89A0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 1DBC
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0599FC54 77904350 00000016 00000000 0599FCE8 0F599F3F ntdll.dll!0x77904350
0599FCC4 7473902F 00000016 0F597C3A 00000430 00000000 kernelbase.dll!0x7473902f
0599FCD4 0F599F3F 00000017 69B9BFB4 00F4A378 05434DD8 obs.dll!os_sleep_ms+0x3f
0599FCF0 0F583718 056B40A0 054AEB40 00F4A398 00000000 obs.dll!audio_thread+0xd8
0599FD54 677667D6 054A7908 324CC94B 69B9BFB4 054AEB40 w32-pthreads.dll!ptw32_threadStart+0x76
0599FD90 69B9C01D 69B9BFB4 0599FDE0 770F9BA4 05434DD8 msvcr120.dll!0x69b9c01d
0599FDC8 69B9C001 05434DD8 770F9B80 2C60D511 0599FE28 msvcr120.dll!0x69b9c001
0599FDD4 770F9BA4 05434DD8 2CEE536B 00000000 00000000 kernel32.dll!0x770f9ba4
0599FDE8 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0599FE30 778DAC6F 69B9BFB4 05434DD8 00000000 00000000 ntdll.dll!0x778dac6f

Thread 2C94
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
06EBFB1C 77904350 00000007 06EBFCF8 00000000 FFFFFFFF ntdll.dll!0x77904350
06EBFCB8 77692E6F 00000006 06EBFDA4 FFFFFFFF 000014FF user32.dll!0x77692e6f
06EBFD28 77692C30 00000006 06EBFDA4 00000000 FFFFFFFF user32.dll!0x77692c30
06EBFD4C 062CDF67 00000000 770F9B80 2F12D515 06EBFE2C nvoglv32.dll!0x62cdf67
06EBFDD8 770F9BA4 00000000 2F9C536F 00000000 00000000 kernel32.dll!0x770f9ba4
06EBFDEC 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
06EBFE34 778DAC6F 062CDE90 00000000 00000000 00000000 ntdll.dll!0x778dac6f

Thread 2A20
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0791F624 77904350 00F107B0 770F9B80 2E68DF05 0791F83C ntdll.dll!0x77904350
0791F7E8 770F9BA4 00F107B0 2EE6557F 00000000 00000000 kernel32.dll!0x770f9ba4
0791F7FC 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
0791F844 778DAC6F 778A1EC0 00F107B0 00000000 00000000 ntdll.dll!0x778dac6f

Thread 193C
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
07A1F8D0 77904350 00000520 00000064 00000000 07A1F968 ntdll.dll!0x77904350
07A1F94C 7470A782 00000520 00000064 07A1F9B0 062117E2 kernelbase.dll!0x7470a782
07A1F960 062D19EF 00000520 00000064 0581DA80 057F1E80 nvoglv32.dll!0x62d19ef
07A1F970 062117E2 BE89F80F 062D3750 062D3750 07A1F9D0 nvoglv32.dll!0x62117e2
07A1F9B8 06211961 0581DA80 07A1F9E4 770F9BA4 0581DA80 nvoglv32.dll!0x6211961
07A1F9CC 062D375B 0581DA80 770F9B80 2E58D115 07A1FA2C nvoglv32.dll!0x62d375b
07A1F9D8 770F9BA4 0581DA80 2ED6576F 00000000 00000000 kernel32.dll!0x770f9ba4
07A1F9EC 778DAC9B FFFFFFFF 779162AF 00000000 00000000 ntdll.dll!0x778dac9b
07A1FA34 778DAC6F 062D3750 0581DA80 00000000 00000000 ntdll.dll!0x778dac6f

Loaded modules:
Base Address Module
01080000-01296000 D:\Program FIles\obs-studio\bin\32bit\obs32.exe
77870000-779FD000 C:\WINDOWS\SYSTEM32\ntdll.dll
770E0000-77175000 C:\WINDOWS\System32\KERNEL32.DLL
74630000-747F5000 C:\WINDOWS\System32\KERNELBASE.dll
77670000-777A0000 C:\WINDOWS\System32\USER32.dll
74410000-7442A000 C:\WINDOWS\System32\win32u.dll
777A0000-777C1000 C:\WINDOWS\System32\GDI32.dll
744D0000-7462D000 C:\WINDOWS\System32\gdi32full.dll
74F10000-74F89000 C:\WINDOWS\System32\msvcp_win.dll
74F90000-750A8000 C:\WINDOWS\System32\ucrtbase.dll
75360000-766A8000 C:\WINDOWS\System32\SHELL32.dll
77020000-770DD000 C:\WINDOWS\System32\msvcrt.dll
74430000-74469000 C:\WINDOWS\System32\cfgmgr32.dll
751D0000-7525C000 C:\WINDOWS\System32\shcore.dll
773C0000-77487000 C:\WINDOWS\System32\RPCRT4.dll
77180000-773B8000 C:\WINDOWS\System32\combase.dll
74470000-744C7000 C:\WINDOWS\System32\bcryptPrimitives.dll
74980000-74F04000 C:\WINDOWS\System32\windows.storage.dll
76780000-767F7000 C:\WINDOWS\System32\advapi32.dll
769F0000-76A31000 C:\WINDOWS\System32\sechost.dll
766D0000-76715000 C:\WINDOWS\System32\shlwapi.dll
74400000-7440E000 C:\WINDOWS\System32\kernel.appcore.dll
743B0000-743F5000 C:\WINDOWS\System32\powrprof.dll
74390000-743A0000 C:\WINDOWS\System32\profapi.dll
75260000-75353000 C:\WINDOWS\System32\ole32.dll
74800000-7497D000 C:\WINDOWS\System32\CRYPT32.dll
743A0000-743AE000 C:\WINDOWS\System32\MSASN1.dll
0FF50000-0FFF2000 D:\Program FIles\obs-studio\bin\32bit\avutil-55.dll
0F810000-0FA37000 D:\Program FIles\obs-studio\bin\32bit\avformat-57.dll
54600000-5464C000 D:\Program FIles\obs-studio\bin\32bit\libcurl.dll
77600000-77667000 C:\WINDOWS\System32\WS2_32.dll
69330000-69341000 D:\Program FIles\obs-studio\bin\32bit\obs-frontend-api.dll
76720000-76771000 C:\WINDOWS\System32\WLDAP32.dll
75190000-75197000 C:\WINDOWS\System32\Normaliz.dll
64470000-648BB000 D:\Program FIles\obs-studio\bin\32bit\Qt5Widgets.dll
0F560000-0F617000 D:\Program FIles\obs-studio\bin\32bit\obs.dll
6A5F0000-6A661000 C:\WINDOWS\SYSTEM32\MSVCP120.dll
69B70000-69C5E000 C:\WINDOWS\SYSTEM32\MSVCR120.dll
66C10000-6708B000 D:\Program FIles\obs-studio\bin\32bit\Qt5Core.dll
65100000-6510A000 C:\WINDOWS\SYSTEM32\Secur32.dll
6AF00000-6AF31000 D:\Program FIles\obs-studio\bin\32bit\zlib.dll
72D40000-72D64000 C:\WINDOWS\SYSTEM32\WINMM.dll
67760000-67771000 D:\Program FIles\obs-studio\bin\32bit\w32-pthreads.dll
61F30000-61F56000 D:\Program FIles\obs-studio\bin\32bit\swresample-2.dll
6E100000-6E116000 C:\WINDOWS\SYSTEM32\MPR.dll
729B0000-729D3000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
01670000-02A11000 D:\Program FIles\obs-studio\bin\32bit\avcodec-57.dll
0FAC0000-0FCAD000 D:\Program FIles\obs-studio\bin\32bit\libGLESv2.dll
0F120000-0F1AE000 D:\Program FIles\obs-studio\bin\32bit\swscale-4.dll
62700000-62842000 D:\Program FIles\obs-studio\bin\32bit\libopus-0.dll
6D740000-6D788000 D:\Program FIles\obs-studio\bin\32bit\libvorbis-0.dll
6B880000-6B91F000 D:\Program FIles\obs-studio\bin\32bit\libvorbisenc-2.dll
66480000-66694000 D:\Program FIles\obs-studio\bin\32bit\libvpx-1.dll
02A20000-02D69000 D:\Program FIles\obs-studio\bin\32bit\Qt5Gui.dll
0F3B0000-0F512000 C:\WINDOWS\SYSTEM32\d3d9.dll
70880000-708A5000 D:\Program FIles\obs-studio\bin\32bit\libogg-0.dll
742D0000-742F6000 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
71EF0000-71F13000 C:\WINDOWS\SYSTEM32\dwmapi.dll
666E0000-668B8000 D:\Program FIles\obs-studio\bin\32bit\libx264-148.dll
751A0000-751C6000 C:\WINDOWS\System32\IMM32.DLL
73EE0000-73EEA000 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
0F670000-0F6EA000 D:\Program Files\obs-studio\bin\32bit\platforms\qwindows.dll
76950000-769E6000 C:\WINDOWS\System32\OLEAUT32.dll
72FB0000-73029000 C:\WINDOWS\system32\uxtheme.dll
58020000-5807B000 C:\Program Files\Overwolf\0.105.329.0\OWExplorer.dll
706E0000-706E8000 C:\WINDOWS\SYSTEM32\VERSION.dll
671A0000-672FD000 C:\WINDOWS\SYSTEM32\dbghelp.dll
66040000-66065000 C:\WINDOWS\SYSTEM32\dbgcore.DLL
777E0000-77863000 C:\WINDOWS\System32\clbcatq.dll
6F760000-6F7B9000 C:\WINDOWS\System32\MMDevApi.dll
731A0000-731C2000 C:\WINDOWS\System32\DEVOBJ.dll
71AD0000-71C34000 C:\WINDOWS\System32\PROPSYS.dll
6DD80000-6DE57000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
71630000-71701000 C:\WINDOWS\SYSTEM32\wintypes.dll
6FBF0000-6FBF9000 C:\WINDOWS\SYSTEM32\AVRT.dll
6DC50000-6DD15000 C:\Windows\System32\Windows.UI.dll
6D270000-6D2D7000 C:\Windows\System32\TextInputFramework.dll
6E5A0000-6E7C7000 C:\Windows\System32\CoreUIComponents.dll
722B0000-7235C000 C:\Windows\System32\CoreMessaging.dll
738B0000-738D8000 C:\WINDOWS\SYSTEM32\ntmarta.dll
71800000-71810000 C:\WINDOWS\SYSTEM32\usermgrcli.dll
648D0000-64B17000 C:\WINDOWS\system32\dwrite.dll
71F20000-722AB000 C:\WINDOWS\SYSTEM32\D3DCompiler_47.dll
73EC0000-73ED3000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
76A40000-76E5A000 C:\WINDOWS\System32\SETUPAPI.dll
750B0000-750F4000 C:\WINDOWS\System32\WINTRUST.dll
68190000-68253000 C:\WINDOWS\SYSTEM32\drvstore.dll
67480000-676F5000 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_x86_6f6d29c39f2bdf55\nvapi.dll
529D0000-52AAF000 C:\WINDOWS\SYSTEM32\OPENGL32.dll
63830000-63855000 C:\WINDOWS\SYSTEM32\GLU32.dll
76800000-76946000 C:\WINDOWS\System32\MSCTF.dll
05A90000-06DB6000 C:\WINDOWS\SYSTEM32\nvoglv32.DLL
50840000-5092D000 C:\WINDOWS\SYSTEM32\DDRAW.dll
6A430000-6A437000 C:\WINDOWS\SYSTEM32\DCIMAN32.dll
 
Fenrir

Fenrir

Forum Admin
This crash is cause by your video card being too old and not supporting the minimum DirectX level to run OBS. What video card do you have?

Given the age of CPU, I'd say you need a new PC.
 
You must log in or register to reply here.
Top