Crash when trying to move elements

[Loaffyciel]

Hey everybody !

I've a recurrent issue when starting my live on Twitch. When trying to change scene, moving elements (while no game is launched, but sometimes it also happens while playing), OBS Studio freezes, and when I click on it the screen turns white and it's a fatal system error with no more information than that...

I attached one of the log file from one of those streams ! ^^

If you need more informations, I'm opened to give them to you :3 Thanks already !

 

[qhobbes]

1. The Hardware-accelerated GPU scheduling ("HAGS") feature in Windows is currently known to cause performance and capture issues with OBS, games and overlay tools. It's an experimental feature and we recommend disabling it via these instructions.
2. Browser hardware acceleration is currently disabled. Enabling acceleration is highly recommended due to the improvements to performance and significantly lower CPU usage for browser sources. This can be enabled in Settings -> Advanced.

If still having issue, upload previous crash report and previous log.

 

[Loaffyciel]

1. The Hardware-accelerated GPU scheduling ("HAGS") feature in Windows is currently known to cause performance and capture issues with OBS, games and overlay tools. It's an experimental feature and we recommend disabling it via these instructions.
2. Browser hardware acceleration is currently disabled. Enabling acceleration is highly recommended due to the improvements to performance and significantly lower CPU usage for browser sources. This can be enabled in Settings -> Advanced.

If still having issue, upload previous crash report and previous log.

Thanks a lot, I've disabled it, and will try and keep you informed after my next streams if anything happens ! <3

 

[Loaffyciel]

Hi back !

So I had another crash while streaming and changing scenes, here are the logs but I don't see any kind of fatal error system in it... :'(

 

[PaiSand]

please attach a crash reposrt, not only the log file from the moment the crash happens.

You didn't disabled HAGS
Please review and follow directions and recommendations on the analyzer:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com