Crash On Load, Fault Address in Kernalbase.dll

SiberFreak

New Member
Hello, I started randomly getting this kernal crash in my obs and I can't seem to find the source of the problem, I do not have any plugins installed as far as I know and I do not have an intel system. It is an AMD 5800X3D with an Asus 3090oc TUF and an MSI 2070 Gaming X.

I have tried updating my gpu drivers and this has not solved the issue, I was able to fix it for just one launch by reinstalling the application but since then nothing has worked and it crashes instantly every time. Please help me in finding this issue and hopefully I can help anyone else out who has the same issue.
 

Attachments

  • Crash 2023-08-25 16-06-32.txt
    150 KB · Views: 7

SiberFreak

New Member
Hello, I started randomly getting this kernal crash in my obs and I can't seem to find the source of the problem, I do not have any plugins installed as far as I know and I do not have an intel system. It is an AMD 5800X3D with an Asus 3090oc TUF and an MSI 2070 Gaming X.

I have tried updating my gpu drivers and this has not solved the issue, I was able to fix it for just one launch by reinstalling the application but since then nothing has worked and it crashes instantly every time. Please help me in finding this issue and hopefully I can help anyone else out who has the same issue.
Forgot to attach the startup log, my bad. Also as an update, I seem to have gotten it to launch one more time since then, it asked for a firewall exception on my local network with my front webcam unplugged and it launched, so I thought maybe the webcam was causing the issue, but it fails to load either way anyways after this whether or not it is plugged in or not. I will attach a second startup log for the process when the webcam is disconnected.
 

Attachments

  • 2023-08-25 16-06-26.txt
    20.7 KB · Views: 4
  • 2023-08-25 16-28-28.txt
    20.5 KB · Views: 6

PaiSand

Active Member
Make sure all the drivers are actualized, not only the GPU ones, also the BIOS.
You probaly want to use only the 3090 GPU and remove the other one.

Please review and follow directions and recommendations on the analyzer:
 

SiberFreak

New Member
So another quick update as I'm currently dedicating my time to trying to solve this process. It seems it was between two different issues, one of them was my stream labs ending credits scene not correctly socketing into orbs, and the other was my Valve Index camera in my webcam scenes not being correctly identified, it was continuously crashing whenever I switched to a scene with either the index camera or the ending credits in them, so I just removed both of those sources and I haven't had a crash since then. And the issue seems to be solved, I will give an update if it happens again.
 

SiberFreak

New Member
Make sure all the drivers are actualized, not only the GPU ones, also the BIOS.
You probaly want to use only the 3090 GPU and remove the other one.

Please review and follow directions and recommendations on the analyzer:
I appreciate the help, it was not the gpu drivers or system drivers that were the issue, I examined the startup log closer and saw that a device was not correctly connected and also that my ending credits were not socketing, so I removed them and my Valve index camera as sources and that solved the issues. Surprisingly I haven't had really any issues with having the 3090 and 2070 both installed. My 2070 runs my two old side monitors that are 1080p from asus, and my 3090 runs my index and my main monitor which is the M34WQ from GIGABYTE.
 
Top