Question / Help Constant issues staying connected

[Shott1e]

I've been streaming for about 9 months and have a recurring issue of occasional disconnects from twitch entirely. Some days everything goes flawlessly, and other nights, like tonight) the twitch analysis of my connection/bitrate was interrupted for nearly my entire broadcast. I stream at a meager 2000 bitrate to combat this and it never gets better. We get on average 145 upload, 35 download and I have already replaced the modem and router. I have switched from classic to studio and completely overhauled my settings to no avail. Please for the love of god help me. It's unprofessional, embarrassing, and tiring trying to work around this issue every stream. Sorry about all the logs. I'm not sure which is the best to give.

 

[Shott1e]

I also tend to use the new york server exclusively

 

[TommyTheTanku]

Sadly the people here at OBS just point to this guide https://obsproject.com/forum/threads/dropped-frames-disconnecting-lag-read-this-first.8870/ laugh at everyone with less then perfect internet and ignore us instead of figuring out something like new Studio settings. Let me guess, nothing else disconnects or even lags, Studio just ups and disconects like everyone in this topic. https://obsproject.com/forum/thread...d-demo-xsplit-do-not-have-this-problem.78719/ Maybe if enough people speak up, maybe they will care, but for now, sorry for your issue that many many MANY people are suffering with.

 

[Harold]

xsplit hides dropped frames from users.

 

[Shott1e]

Literally everything runs great. Nothing lags, spotify is fine, games are smooth, and never anything over 36 ping. For some reason, in both classic and studio, I get bitrate issues where the stream struggles to run smoothly and sometimes disconnects entirely. This was a manageable issue for me on classic as it happened maybe once a week, but since I switched to studio its been unbearable. Stream constantly lags for viewers, even with a 10 second delay, and sometimes cuts out entirely despite using the NYC server with nearly 5k kbps and 16 ms rtt. I really enjoy OBS and would hate to redo everything on a lesser software

 

[Harold]

The RTT value is irrelevant for streaming.
Provide the results from the twitchtest utility in full please.

 

[Shott1e]

is this not enough? Or is there something else you want to see?

 

[Harold]

Something major has failed on your connection to twitch and OBS isn't responsible.

 

[Shott1e]

The first test was from last night, this is from just now

 

[Harold]

Well the last night one had a major failure, the just now one has you with chicago and miami being better than new york as your chosen server.

 

[Shott1e]

What could cause a failure like that? Because it seems to happen pretty regularly

 

[Harold]

Internet provider interference between you and twitch, by ANY of the internet providers along the way.