Question / Help Constant Crashes with latest version

[Tascha]

Hi everyone - I have constant crashes while streaming. Either when I switch scenes or just randomly.
No idea why. It has always been completely stable but now it's pretty much preventing me from streaming.
I had 6 crashes only today.

These are the two latest log files - hopefully they help :)
Thanks a lot in advance!

 

[Tascha]

Anyone? :)

 

[ChocoQ]

Have you updated your graphics drivers?

2nd unless you're partnered on twitch/stream to youtube regularly, I'd rescale output to 720p for streaming. Still keep that 60FPS though, but lower it anyway.

 

[Tascha]

Have you updated your graphics drivers?

2nd unless you're partnered on twitch/stream to youtube regularly, I'd rescale output to 720p for streaming. Still keep that 60FPS though, but lower it anyway.

Should have the latest Nvidia but I will check. Thanks for the downscale advice :)

 

[Fenrir]

We need to see the actual crash logs.

Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes. The contents can be copied to https://gist.github.com/ and then linked here.

 

[Tascha]

oh my bad - I thought the log files were helpful in regards to the crash :)

If I did it correctly the two last crash logs should be here: https://gist.github.com/anonymous/1e4b6c6e301b896c958317bd78bbdf36

Thanks again very much.

 

[Fenrir]

Yes, that's correct.

Unfortunately, looks like whatever is causing the crash is something outside OBS itself. The most common cause of a crash like that is a misbehaving video capture device (i.e. webcam). Try unplugging the camera and see if you are still getting crashes. If you aren't, look for a driver update for the camera. If you are, reply back here and we can look at a few other things.

 

[Tascha]

Yes, that's correct.

Unfortunately, looks like whatever is causing the crash is something outside OBS itself. The most common cause of a crash like that is a misbehaving video capture device (i.e. webcam). Try unplugging the camera and see if you are still getting crashes. If you aren't, look for a driver update for the camera. If you are, reply back here and we can look at a few other things.

That's interesting. I haven't had any issues until now but I had issues before my complete re-installation. I definitely check for updates for the webcam. The thing is that I need the cam for streaming :/

I'll let you know what happens. Thanks a lot for the help