Question / Help Computer Audio Cuts Out Completely

ChainBS

New Member
While playing certain games with OBS Studio open after random amounts of time my computer audio will completely cut out, then after another random amount of time it will come back. This happens whether I'm streaming or recording or not, just having OBS open will cause this to happen. Every few seconds I'll hear a tic noise and see a little spike on my desk top audio sound bar in OBS. I can get sound back by opening windows sound options and disabling and re-enabling my headset, but this is hardly a fix as it will happen again after a few minutes.

Another interesting thing to note is that if I have a youtube video open while this happens, it will freeze and only advance during those little sound ticks. Then when the audio comes back finally the video will start playing as if nothing was wrong. Just to clarify this happens even if i have no other programs than OBS and the game open.

I made a short recording to illustrate what is happening. I started this recording after the audio had already cut out. And just to reiterate, all desk top audio is lost, not just the game or obs, any program at all.

https://youtu.be/oQWv9pO9mbY

I've been ignoring this problem for a while by just playing games on my Elgato or PC games that don't cause this to happen, but its gotten to the point where its limiting what I'm able to broadcast too much. Any and all help would be greatly appreciated.

Here's the log (I think this is the right one) https://obsproject.com/logs/4lI8EHbbjiN4GLaw

There could be other problems as well so feel free to comment on any other things you see in the log file as well.
 

Sukiyucky

Member
Have you ruled out the Behringer? Disconnect it and plug your headphones into a RCA jack on the front of your computer. Connect the Yeti to a USB port on your motherboard USB (don't attach to a USB hub).

In Windows sound control panel
Default playback device is set to your headphones
Default recording device is set to Yeti.

OBS Settings | Audio
Desktop Audio should be your headphones or Default (relates to default playback set in control panel)
Mic/Aux Audio should be your Yeti or Default (relates to default recording set in control panel)
 

ChainBS

New Member
Have you ruled out the Behringer? Disconnect it and plug your headphones into a RCA jack on the front of your computer. Connect the Yeti to a USB port on your motherboard USB (don't attach to a USB hub).

Mic/Aux Audio should be your Yeti or Default (relates to default recording set in control panel)

My headphones are plugged into the pc already, as with the yeti, they're both using mobo usb slots. The Behringer is just there so that I can hear audio from the Elgato without any delay.

Any console that I'm currently using is plugged into the elgato, which then uses an hdmi pass through to my tv and is also captured by my pc. Then I would either have to listen to the TV speakers (or something like a sound bar/external speakers) or listen to the Elgato PC capture, however that has a delay so it wouldn't be playable. Basically in order to have pc audio and elgato audio in synch without delay I needed to use an audio interface/mixer since it could capture the audio out from the TV and transmit it to the PC with minimal delay, and the Behringer was the cheapest solution. But i will try disconnecting it and seeing if the audio still cuts out.
 

ChainBS

New Member
May have stumbled upon a solution, haven't had the issue since I disabled sleep mode for my monitors. The way I stumbled across this is pretty odd. My main monitor had been taking progressively longer to start up after coming back from sleep mode, or just being off and being turned back on. One day it took over three hours, so I decided "lets ride this horse till it dies" and switched off monitor sleep mode. And since I've done that I haven't had this issue! The obvious problem is I can't turn off my PC and will have to get a new monitor eventually, but for anyone having problems with OBS that are weird I'd suggest trying turning off sleep mode (for pc and monitor).
 
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